Senior Office Assistant-Dental

1 week ago

Lincoln, Nebraska, United States City of LincolnLancaster County Full time
Job Posting Information

Our Dental Clinic is seeking a detail-oriented and customer-focused Senior Office Assistant to support daily front-office operations and ensure a positive experience for the clients we serve.

In this role, you will interact with patients both in person and by phone, providing clear, efficient, and friendly assistance. Key responsibilities include:

  • Answering and directing phone calls
  • Managing electronic dental and medical patient records
  • Assessing client eligibility
  • Scheduling, confirming, and coordinating patient appointments
  • Checking patients in and out
  • Collecting and documenting payments

This position requires strong organizational skills, a high level of accuracy, and the ability to multi-task while handling confidential information. The ideal candidate is a proactive self-starter with experience working in a medical or dental clinic environment, particularly with electronic patient record systems.

Bilingual skills are preferred and highly valued.

Minimum Qualifications/Necessary Special Requirements:

Graduation from high school or equivalent and six months of experience in an office setting; or any equivalent combination of training and experience that provides the desirable knowledge, abilities, and skills.

Hours: Monday – Friday, 8am – 4:30 pm with some Thursday evening clinics required.

We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position:

  • Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.

  • We encourage a healthy work-life balance by offering 10 days of vacation leave, over 12 days of sick leave, 11 paid holidays, and 2 personal convenience days annually that you begin accruing upon hire.

  • All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait

  • 30 days of Paid Parental Leave

  • Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.

  • 5 days of Funeral and Bereavement Leave

  • $71,000 of Life Insurance

  • $1,213 of Tuition Reimbursement

  • 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%

  • Employer provided Post Employment Health Plan for eligible medical expenses for after you leave City employment.

  • Optional benefits include:

  • Medical and/or Dependent Care Flexible Spending Accounts
  • Allstate Voluntary Plans
  • Supplemental Term Life
  • Deferred Compensation Plans

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