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Digital UX UI Designer

11 hours ago

Boston, Massachusetts, United States Hiscox Full time

Job Type:

Permanent

Build a brilliant future with Hiscox

Digital UX/UI Designer

Hiscox USA is reimagining the future of digital insurance experiences. As a Digital UI/UX Designer, you will be responsible for shaping the look, feel, and function of our customer-facing applications—ensuring they are intuitive, engaging, and frictionless. You'll collaborate closely with Product Managers, Engineers, and Marketing to deliver high-quality designs that elevate every customer interaction.

This position plays a key role in our 2030 strategic vision to deliver exceptional digital experiences across all channels. Based in our Boston, MA office, this role requires an in–office presence of 2–3 days per week and reports to the Head of Digital Product Management.

Key Responsibility Areas

User Interface & Experience Design:

  • Design modern, user-centered interfaces for Quote & Bind, Self-Service, and other digital touchpoints.
  • Create wireframes, mockups, prototypes, and high-fidelity visual designs that align with brand and accessibility standards.
  • Apply design thinking to optimize user journeys and reduce friction across digital channels.

Collaborative Product Development:

  • Work closely with Product Managers and Engineers throughout the Agile development cycle.
  • Translate product requirements and user stories into effective and elegant design solutions.
  • Participate in user testing and design validation exercises to iterate based on feedback.

Design Standards & Systems:

  • Contribute to the evolution of a consistent design system and component library.
  • Advocate for visual and interaction consistency across products and platforms.
  • Ensure all designs are responsive and aligned with accessibility best practices (WCAG, ADA).

Strategic Influence:

  • Help define the future-state digital vision through design leadership and creativity.
  • Influence product direction by grounding design in user research and behavioral insights.
  • Work with Marketing and Brand teams to ensure alignment across digital assets and messaging.

Qualifications:

  • 4+ years of experience in UI/UX design, preferably for web-based or mobile applications.
  • Strong portfolio showcasing user-centered design solutions and visual storytelling.
  • Proficiency in Figma (preferred), Sketch, Adobe Creative Suite, and prototyping tools.
  • Experience working in Agile product development environments.
  • Understanding front-end technologies (HTML/CSS/JS) and their impact on design feasibility.
  • Knowledge of accessibility standards and inclusive design best practices.
  • Bachelor's degree in design, HCI, or a related field; or equivalent practical experience.

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

  • Courage: Dare to take a risk
  • Ownership: Passionate, commercial and accountable
  • Integrity: Do the right thing, however hard
  • Connected: Together, build something better
  • Human: Clear, fair and inclusive

What Hiscox USA Offers:

  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees' mental health and wellbeing
  • Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks

**Please note that this position is hybrid and requires two (2) days in our office weekly**

Salary range: $100-$150k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

LI-RM1

Work with amazing people and be part of a unique culture