Front Office Manager

5 hours ago


Greenville, North Carolina, United States Chase Hotel Group Full time

Who Are We: Chase Hotel Group – a dynamic, thriving, innovative hotel management company headquartered in Cranford, NJ.

Chase Hotel Group is an established and growing family business. CHG currently has 11 Hotels that are opened, 1 Under Construction and 2 in Pipeline. Our portfolio consists of highly marketable and dominate brands such has Hampton, Home2, Fairfield and Holiday Inn Express. We have strong and challenging growth ahead and are seeking the right candidate that is up for the challenge. This is a unique opportunity to oversee a leading brand during time of thrilling growth

Front Office Manager

Fairfield Inn & Suites – Greenville, NC

Pay: $14.00 – $16.00 per hour

Job Type: Full-Time

Fairfield Inn & Suites in Greenville, NC is seeking an experienced and motivated Front Office Manager to lead daily front desk operations and deliver exceptional guest service. This is a hands-on leadership role ideal for someone who thrives in a fast-paced hotel environment and enjoys coaching a team to success.

Key Responsibilities

  • Oversee daily front office operations including front desk, guest services, and night audit coordination
  • Supervise, train, and schedule front desk team members
  • Ensure high standards of guest service and handle guest concerns professionally
  • Monitor arrivals, departures, room availability, and special requests
  • Ensure compliance with brand standards, hotel policies, and procedures
  • Assist with cash handling, reports, and operational audits
  • Work closely with housekeeping and maintenance to ensure smooth operations

Qualifications

  • Previous hotel front desk or supervisory experience required
  • Strong customer service and communication skills
  • Leadership mindset with the ability to motivate and coach a team
  • Comfortable working a flexible schedule, including weekends and holidays
  • Reliable, organized, and detail-oriented

What We Offer

  • Competitive hourly pay ($14–$16/hour)
  • Stable, full-time position
  • Supportive management team
  • Opportunities for growth within the hotel and ownership group

If you're a driven hospitality professional ready to take the next step in your career, we'd love to hear from you.

Apply today on Indeed to join the Fairfield Inn & Suites team in Greenville, NC.

Job Type: Full-time

Pay: $ $16.00 per hour

Benefits:

  • Employee discount

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Required)

Work Location: In person


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