Front Office Manager
5 hours ago
Who Are We: Chase Hotel Group – a dynamic, thriving, innovative hotel management company headquartered in Cranford, NJ.
Chase Hotel Group is an established and growing family business. CHG currently has 11 Hotels that are opened, 1 Under Construction and 2 in Pipeline. Our portfolio consists of highly marketable and dominate brands such has Hampton, Home2, Fairfield and Holiday Inn Express. We have strong and challenging growth ahead and are seeking the right candidate that is up for the challenge. This is a unique opportunity to oversee a leading brand during time of thrilling growth
Front Office Manager
Fairfield Inn & Suites – Greenville, NC
Pay: $14.00 – $16.00 per hour
Job Type: Full-Time
Fairfield Inn & Suites in Greenville, NC is seeking an experienced and motivated Front Office Manager to lead daily front desk operations and deliver exceptional guest service. This is a hands-on leadership role ideal for someone who thrives in a fast-paced hotel environment and enjoys coaching a team to success.
Key Responsibilities
- Oversee daily front office operations including front desk, guest services, and night audit coordination
- Supervise, train, and schedule front desk team members
- Ensure high standards of guest service and handle guest concerns professionally
- Monitor arrivals, departures, room availability, and special requests
- Ensure compliance with brand standards, hotel policies, and procedures
- Assist with cash handling, reports, and operational audits
- Work closely with housekeeping and maintenance to ensure smooth operations
Qualifications
- Previous hotel front desk or supervisory experience required
- Strong customer service and communication skills
- Leadership mindset with the ability to motivate and coach a team
- Comfortable working a flexible schedule, including weekends and holidays
- Reliable, organized, and detail-oriented
What We Offer
- Competitive hourly pay ($14–$16/hour)
- Stable, full-time position
- Supportive management team
- Opportunities for growth within the hotel and ownership group
If you're a driven hospitality professional ready to take the next step in your career, we'd love to hear from you.
Apply today on Indeed to join the Fairfield Inn & Suites team in Greenville, NC.
Job Type: Full-time
Pay: $ $16.00 per hour
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
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