Program Manager

Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Program Manager will manage the day-to-day operations of the PHIIICAPS Family Based Program at Hall Mercer, including all operational, financial and clinical oversight. The Program Manager will provide supervision to PHIICAPS teams, including crisis consultation and phone on-call supervision to teams, when needed and supervise the Clinician Supervisor. They will be responsible for service delivery, quality improvement, supervision and data collection. Program Manager will be a part of the Child Leadership Team which makes strategic decisions for the department, including growth and expansion, team cohesion and employee well-being, clinical programming and workflow processes.

Responsibilities:

• Oversees clinical oversight of the program, including fidelity to the intervention model, evaluation of current clinical programming and planning for future clinical needs.

Provides clinical supervision to Clinician Supervisor, clinicians and clinical interns, including crisis consultation for emergent client issues

provides direct service to clients on an as needed basis.

Recruits and retains staff and attends to any performance management issues and completes annual performance reviews for staff. Provides orientation and onboarding for all new staff.

Acts as a liaison with CBH and the State and ensures all compliances standards are being met.

Is responsible for the program budget, including staff productivity, utilization of family support funds and partnering with finance about expenses and revenue.

Utilize Penn Chart to review clinical documentation & reporting around productivity and compliance. Accurately maintains client roster.

Expected to participate in regular Child Leadership Team meetings to help provide cohesion in the department, along with providing direction and strategic planning.

Credentials:

• LSW or LCSW or LPC or LMFT
• LCSW, LPC, LMFT, etc. Must be licensed eligible

Education or Equivalent Experience:

• Master of Arts or Science required in Social Work, Human Services, Counseling or Related Field
• With 2+ years' experience providing behavioral health support with marginalized youth.
• Experience supervising staff or trainees is a plus.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.