Operations Coordinator

2 weeks ago


Dallas, Texas, United States TruePoint Communications Full time $60,000 - $90,000 per year

We're looking for an Operations Coordinator to contribute to this growing company. At TruePoint we have a hybrid office environment, with 3 days in office, and 2 days remote work. For full time employees, we offer competitive health benefits with concierge service, a profit-sharing bonus plan, 401K with competitive matching, and consistent professional development for all staff.

If you're looking for a fast-paced environment where you will greatly contribute to the vision and remain committed to excellent client services and meaningful results, TruePoint could be the place for you.

This role specifically is located in: Dallas, TX.

Primary Responsibilities:

  • Review and approve agency time entry records
  • Process and remit payment for contractor invoices.
  • Support company and client budgeting and financial reporting:
    • Support and review client-ready scopes of work as needed.
    • Compile biweekly, monthly, quarterly and annual financial reports in support of the operations manager.
  • Build monthly usability reports
  • Process bi-monthly expense reports
  • Assist with the development of client and agency presentations
  • Provide administrative support to client needs.
  • Manage staff relations and employee onboarding:
    • Ensure successful onboard process and orientation of new hires
    • Support agency management when exiting staff
    • Prepare Employee Assessment
    • Ensure Asset management and equipment readiness for staff
  • Manage and track all employee PTO
  • Assist in establishing and communicating operations policies and procedures
  • Prepare and deliver staff communications to support agency culture and operations
  • Build and publish shift schedules for all community management accounts. (monthly and quarterly)

Qualifications:

  • High attention to detail and accuracy, proactive communicator, and technically astute.
  • Successfully compile expense reports, prepare and build financial reports, enjoy leading meetings and facilitating employee onboarding & exits.
  • Expertise in Microsoft Excel, Outlook & Teams. Proficient with Quickbooks & Zoom.
  • 1-3 years of experience, agency background preferred
  • Bachelor's degree or equivalent experience
  • Professional communication skills, both verbal and written (email, social media, and text)

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.



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