Operations Coordinator

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime

The Operations Coordinator is responsible for supporting the Global Collectibles business, including scheduling, tracking all components' timelines, and reporting. We are looking for a  candidate who is motivated, has experience working in ambiguous environments, and has experience communicating both verbally and in writing to various audiences.

Responsibilities

• Daily, Weekly, Monthly, and Quarterly updates to the Component and Finished Good Procurement schedule and reporting to internal and external partners
• Assist in the bidding process of new Collectible SKUs and track and organize quotes, timelines, white samples, templates, and proofs from printers, working directly with the internal product development team
• Maintain Component and Finished Good Procurement schedule with regards to component/title naming conventions, component number request, & milestone tracking
• Create, review, and approve BOMs (Bill of Materials) and audit letters with Manufacturing Supplier and create BOMs in internal systems
• Reviewing and approving proofs for Operations-specific information on each component
• Order promo items and First Article Manufacturing Samples,
• Review code invoices and coordinate with Accounting teams to ensure payments
• Coordinate the procurement of specialty items of Collectible releases and track shipments to the factory for manufacturing
• Global classification submission for territories like Australia and/or Germany

We are considering applicants for the location of Dallas, TX.

About You

• 2+ years in Product Development Operations, Print Production, Supply Chain Operations, or equivalent experience
• Experience building Home Entertainment products or CPG preferred
• Some knowledge of Print Production, including finishes, stock, and raw materials
• 2+ years of experience with MS Excel, Microsoft Office Suite, Google Suite, or applicable tools
• Knowledge of and a passion for entertainment, animation, Japanese Anime, and pop culture
• Experience with cross-functional teams

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: 

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