staff services manager i

Under the direction of the Deputy Director of Innovation and Special Initiatives, the Staff Services Manager I oversees the Project Management unit, by planning and directing the work of the unit, providing guidance on the enterprise level projects and performing the more complex or sensitive project management work. The incumbent will establish performance expectations, provides on-the-job training, evaluating staff performance, plan and organize resources to move CalHFA projects towards completion. Desirable Qualifications:In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:Project Management Certification preferred (i.e PMP, Agile, Scrum Master, etc.)Ability to maintain flexibility and managing uncertaintyAbility to make critical and timely decisionsEthics and IntegrityConflict ManagementTeamwork/PartnershipOrganizational AwarenessGood Communication SkillsForward ThinkingThoroughnessPlease note candidates who have not taken or passed the exam will not be considered.You will find additional information about the job in the Duty Statement.Working ConditionsHybrid telework schedules are available. The amount of telework is at CalHFA's discretion and is based on operation needs. IN-PERSON ATTENDANCE WILL BE REQUIRED WEEKLY. Our office is in 500 Capitol Mall, a high-rise building conveniently located in downtown Sacramento with access to public transportation (light rail and bus) and freeways (I-5, 99, and Business 80). It is one block from Downtown Commons (DOCO), the Golden 1 Center, and many restaurants. Employees also have access to an ATM, Panera Bread, bike lockers, and a gym, all located in the building. Candidates who are new to state service will be placed at the minimum of the salary range. Please let us know how you learned about this career opportunity by taking a brief survey. Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.STAFF SERVICES MANAGER IAdditional DocumentsJob Application Package ChecklistDuty StatementPosition DetailsJob Code #:JC-495292Position #(s): XXXWorking Title:Project ManagerClassification:STAFF SERVICES MANAGER I$7, $8,910.00New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.# of Positions:1Work Location:Sacramento CountyTelework:HybridJob Type:Permanent, Full TimeWork Week:Monday-FridayDepartment InformationCalifornia Housing Finance Agency DIVISION DESCRIPTION:The Enterprise Risk Management & Special Initiatives Division provide consultation, research, and analysis services for various business areas within CalHFA. These services include strategic planning, risk management, and project management to support the implementation and operations of the business goals. OUR VISION:All Californians living in homes they can afford. OUR MISSION:Investing in diverse communities with financing programs that help more Californians have a place to call home. Established in 1975, CalHFA was chartered as the state's affordable housing lender. Our Agency's Multifamily Division finances the development of affordable rental and our Single Family Division provides down payment assistance to low and moderate income first-time homebuyers. CalHFA is a completely self-supporting state agency that does not rely on taxpayer dollars for its operation costs, but regularly administers various state and federal resources on behalf of the state. At CalHFA, we embrace a culture that is diverse, equitable, and inclusive for everyone by building an organization that is as diverse as the communities we serve. CalHFA believes that diversity provides a competitive advantage, strengthens our innovative capacity, and enhances our ability to succeed and grow. CalHFA has held its certification as a Great Place To Work since 2021. Join us in helping more Californians to have a place to call home.Department Website: Special RequirementsThe Employment History section on the STD 678 (Employment Application) must be complete and include accurate dates, hours per week, total time worked, duties performed, and contact names and phone numbers of supervisors.Applicants who fail to submit a thoroughly completed Employment Application may be disqualified.Resumes or other documents do not substitute the Employment Application.Only the most qualified applicants will be invited to an interview.Use these links to review the State Application Checklist and SOQ checklist to help you understand how to complete a strong state application and address some frequently asked questions. To be considered for this job, you must satisfy one of the following requirements:BE LIST ELIGIBLE: Pass the State civil service examination for the Staff Services Manager I classificationORBE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250)ORBE REINSTATEMENT ELIGIBLE: Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 10/23/2025Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:CA Housing Finance AgencyAina MacapagalAttn: Human Resources500 Capitol MallSacramento, CA 95814Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:CA Housing Finance AgencyAina MacapagalHuman Resources500 Capitol MallSacramento, CA 9581408:00 AM - 04:30 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Supplemental Application - A response to the question below is required in order to be eligible for this position. Failure to follow all instructions and provide a relevant response will disqualify applicants from consideration. Resumes, cover letters, or general statements of qualifications will not be accepted in place of the required response. Your Supplemental Application must: Be in 12-point Times New Roman font, single spacedBe no more than one (1) page in lengthInclude the question above your response Provide a detailed and relevant response to the question below: Describe, in detail, your experience leading a team on a high priority project. Please indicate how you ensured your team was compliant with industry standards and best practices while managing competing priorities.- Other - Degrees or Transcripts - If using education to meet the Minimum Qualifications (MQs) for this classification, you must provide copies of your qualifying degree or transcripts (or U.S. Equivalency Evaluation). - If you meet the MQs without education, you may Bypass the item by selecting Upload>Bypass Item. - Please thoroughly review the MQs before applying to ensure you are eligible. Passing the exam does NOT automatically mean you meet the MQs. - Please note, if using education to meet, you will be required to provide official copies of your qualifying transcripts prior to employment.Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.BenefitsBenefit information can be found on the CalHR website and the CalPERS website.Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.Department Website: Human Resources Contact:Aina Macapagal Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:Jennifer LeBoeuf California Relay Service: TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Minimum QualificationsStaff Services Manager I Series - CalHREither IOne year of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.Or IIExperience:Three years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience beyond the trainee level which shall have included the preparation of reports and the presentation of recommendations to management, at least one year of which must have been in a full journeyperson technical capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.) (In appraising experience more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.) ANDEducation:Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.