Technical Instructor I- San Antonio

Join the ACI Learning Adventure

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

What You'll Do

As a Technical Instructor I, you'll be instrumental in equipping learners with in-demand IT skills and helping them achieve certifications that lead to real-world career opportunities. You'll facilitate engaging, hands-on learning experiences while supporting students every step of the way—from technical concepts to certification exam readiness.

Here's how you'll make an impact:

Deliver High-Impact Training

• Lead the delivery of IT training in various modalities—including onsite classroom, informal coaching, and online instruction.

• Facilitate hands-on labs and study sessions to reinforce critical technical skills.

• Prepare instructional materials such as handouts, manuals, and digital content that align with certification standards.

• Create and maintain a supportive learning environment, both in-person and online.

Support Student Success

• Coach and mentor students toward certification readiness (CompTIA A+, Network+, Security+).

• Monitor learner progress, provide individualized support, and intervene early to prevent student drop-off.

• Maintain accurate records of student development, participation, and progress toward exam goals.

• Offer performance feedback and facilitate additional support when needed.

Shape Curriculum and Learning Resources

• Analyze training needs and identify skill gaps among learners.

• Design, adapt, and update curriculum to meet evolving industry requirements.

• Align learning content with the demands of today's IT job market and real-world scenarios.

• Evaluate instructional effectiveness and modify delivery methods as necessary.

Collaborate Across Teams

• Partner with fellow instructors to share best practices and ensure instructional consistency.

• Liaise with external partners and certifying bodies to ensure training aligns with industry standards.

• Coordinate with academic support and student services to elevate the learner experience.

Elevate Learning Outcomes

• Use performance metrics and feedback to continuously improve instruction quality.

• Help increase certification attempt and pass rates by delivering content aligned with exam objectives.

• Promote student accountability and foster a culture of learning and professional growth.

• Contribute to a data-driven training strategy that maximizes learner success.

What You'll Need (Requirements)

We're looking for a passionate educator who can confidently deliver IT training and support students in achieving meaningful certification outcomes. Here's what will help you thrive in this role:

• Current certifications in one or more of the following- CompTIA A+, Network+, and Security+ 

• Prior experience in technical instruction or CTT certification

• Strong skills in student mentoring, coaching, and communication

• Ability to deliver training across multiple formats (onsite, virtual, informal)

• Familiarity with certification paths, career relevance, and IT job markets

What Will Make Us Love You

While not required, the following will give you a strong edge in the role:

• A Bachelor's degree in a relevant field or equivalent experience

• Experience in Instructional Design or Project Management

• A strong analytical mindset with the ability to tailor instruction to diverse learner needs

• Comfortable working with IT equipment and preparing technical environments

• A team-first attitude and passion for student achievement and lifelong learning

What We're Counting On From You

Once you're on board, here's how you'll help drive success:

• Deliver consistently high-quality instruction and hands-on labs that prepare students for certifications.

• Guide learners with confidence and empathy, helping them succeed academically and professionally.

• Contribute to continuous curriculum development and teaching innovations.

• Align your instruction with the latest workforce trends and exam standards.

• Be a proactive collaborator who helps elevate outcomes for students, peers, and the broader training organization.

If you're excited about mentoring the next wave of IT professionals and shaping training that leads to lasting career success, we'd love to see what you bring to the classroom.

 

At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.

Pay range $65,000—$80,000 USD Why ACI Learning is Your Next Big Move

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

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