Data Quality Analyst

1 day ago

Columbus, Ohio, United States Central Point Partners Full time

Job Summary
The Data Quality Analyst is responsible for ensuring the integrity, accuracy, and compliance of data across the Company's customer base. This is a client-facing role that partners directly with customers and data providers to maintain high data quality standards, conduct data audits, and resolve complex data issues. The Data Quality Analyst serves as a trusted advisor to customers while collaborating closely with internal teams to continuously improve data processes and reporting.

Key Responsibilities

  • Serve as the primary point of contact for customers regarding data quality issues, providing proactive communication and expert guidance
  • Conduct on-site and remote data audits to evaluate data accuracy, completeness, and compliance with established standards
  • Monitor and validate incoming data files to ensure timely processing and adherence to quality specifications
  • Research and investigate complex data discrepancies, perform root cause analysis, and implement corrective actions
  • Educate customers on data submission best practices, reporting requirements, and data quality standards
  • Develop, maintain, and update documentation related to data quality processes, procedures, and standards
  • Collaborate with sales, implementation, and technical teams to ensure a seamless customer data experience
  • Support statistical reporting initiatives and provide analytical insights to internal and external stakeholders
  • Design and execute testing protocols for new data integrations, system enhancements, and updates
  • Identify opportunities for process improvement and automation to enhance data quality and operational efficiency
  • Perform additional duties as assigned

Required Qualifications

  • High school diploma or equivalent required
  • 3+ years of experience in data quality, data operations, or a related analytical role
  • Strong proficiency in Microsoft Excel, Word, and Outlook
  • Proven ability to manage client relationships and communicate technical concepts to non-technical audiences
  • Exceptional attention to detail with strong analytical and problem-solving skills
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Self-motivated with the ability to work independently and collaboratively in a team environment
  • Professional demeanor with strong interpersonal and customer-facing communication skills
  • Willingness and ability to travel for on-site data audits as required
  • Experience with, or willingness to learn, AI tools and emerging technologies

Preferred Qualifications

  • Bachelor's degree in Data Analytics, Information Systems, Finance, Business Administration, or a related field
  • Prior experience in banking, finance, or financial services data operations
  • Experience conducting data audits or quality assurance reviews
  • Knowledge of data governance principles and regulatory compliance requirements
  • Familiarity with SQL or database query tools
  • Experience with data visualization or business intelligence tools

Remote Work Requirements

  • Reliable, high-speed internet connection
  • Experience using teleconferencing tools
  • Access to a quiet, dedicated workspace
  • Access to a smartphone or mobile device

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