Specialist, Data Solution Analyst

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Technology team could be the place for you At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

This role will work on a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Wednesdays and Thursdays.

This position will report to the Manager, Data Leader for the CIA team. The CIA team stands for Claims, Internet of Things (IoT) and Advanced Analytics Data Engineering.

The data solution analyst role is part of a high performing team that supports multiple data domains with a strong emphasis on claims and is constantly evolving to meet the needs of the P&C data organization. Candidates should be comfortable with ambiguity and rapidly changing directives. Candidates should possess strong relationship building skills and be able to enable strong delivery through partnerships.

The data solution analyst responsibilities will include identifying and addressing data anomalies, inconsistencies, and gaps. Data solution analyst must be capable of understanding, updating, and creating detailed technical documentation, including data dictionaries, process flows, and system specifications. The data solution analyst communicates requirements and technical solutions to development teams and stakeholders. Additionally, the role requires experience in defining data quality rules and perform data profiling.

Ideal candidates will have:

• Self-starter, wholistic thinker, problem solver, effective storyteller and be a strong communicator in a diverse (technical and non-technical) stakeholder community.

• Experience working within the Property & Casualty Insurance domain, with a solid grasp of underwriting, policy administration, and especially claims management. In-depth knowledge of the entire claims lifecycle—from FNOL (First Notice of Loss) through adjudication, settlement, reserving and subrogation. Ability to identify data opportunities across each stage to improve operational efficiency and customer outcomes.

• Experience working with business and technical users to capture functional and non-functional requirements, drive epic breakdown with team and facilitate team estimation, release planning, and ensure requirements traceability.

• Experience working with data models, source to target data mappings, data lineage processes, understanding of data governance practices and data definitions to identify attribute gaps in current operational and analytical solutions.

• Proficiency in requirements management is a pre-requisite.

• Experience in managing requirements for multiple efforts in parallel is a pre-requisite.

• Capability to elaborate and understand current and needed derived attributes with business rules, aggregate conditions, and KPIs for documentation.

• Experience in agile methodology is a pre-requisite.

• Ability to profile the data and run advanced queries using SQL in Databricks, Teradata, Postgres, Oracle to be able to gather requirements with a design thinking mindset.

• Good understanding of various technologies, Data Lakehouse Platforms, Databases, Data APIs and programming languages is essential.

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Job Description Summary

Nationwide's industry leading workforce is passionate about creating data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted data solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you.

As a Data Solution Analyst, you'll translate functional data and analytic requirements into solutions for consumption and use by the respective business or technology request or leveraging a variety of approved technologies. The technologies include (but are not limited to) Paxata, Tableau, Micro strategy, Business Objects, R, or other reporting and visualization solutions being considered for operationalization. You'll also have the opportunity to guide others to leverage self-service techniques for business reporting and analytics.

Job Description

Key Responsibilities: 

• Elicits reporting and analytic requirements from business and technology requestors to generate visualization or analysis.

• Supports implementation of data requirements and practices for an assigned area.

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Under supervision creates and executes standard visualization techniques.

• Uses visualization and analysis techniques to present findings of data exploration exercises to stakeholders based on requirements gleaned.

• Maps the flow of data and the business processes and/or technical interfaces which would be created or impacted and recommends solutions/adaptations.

• Collaborates with others to implement standardized data reporting, analytics, and visualization tools.

• Works on profiling, mapping, and modeling tools.

• With guidance may partner with others on projects requiring data visualization.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director Data Leader.

Typical Skills and Experiences: 

Education:  Undergraduate studies in computer science, management information systems, business, statistics, math, a related field or comparable experience and education strongly preferred.  Graduate studies in business, statistics, math, computer science or a related field are a plus.

License/Certification/Designation:  Certifications are not required but encouraged.

Experience:  Two to five years of relevant experience with data management/ organization/ analytics or practices.  Experience in with data visualization tools, reporting and self-service analytic techniques. Experience in application of data acquisition and data wrangling. Insurance/financial services industry knowledge a plus.

Knowledge, Abilities and Skills:  Data application and practices knowledge. Good oral and written communication skills.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Specialist, Data Solution Analyst : $95,500.00-$177,500.00The expected starting salary range for Specialist, Data Solution Analyst : $95, $143,500.00

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