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Field Operations Manager, Janitorial Services

3 weeks ago

Miami, Florida, United States ABM Industries Full time

Job Description
Compensation:
$60, $65,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Position Summary:
The Field Operations Manager of Janitorial Services is responsible for the day-to-day operation and administrative activities at the airport. Leads Janitorial Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

Essential Duties

  • Coordinate service activities for the airport. Ensure that services are performed as contracted and at the intended profit margins.
  • Control supplies, equipment, and personnel necessary to meet customer specifications.
  • Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
  • Manage the company's quality control monitoring and safety programs at the assigned buildings.
  • Conduct quality of service inspections at assigned buildings.
  • Attend ABM training workshops when scheduled.
  • Develop operational improvement plans and implements process changes within assigned buildings.
  • Attempt to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional or periodic services to the customers.
  • Ensure compliance with company policies and procedures and all federal, state and local government regulations.
  • Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district/hub in a timely manner.
  • Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
  • Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
  • Ensure that vehicle inspections are performed monthly. Ensure that vehicle maintenance is scheduled and performed on all area vehicles.
  • Responsible for the overall direction, coordination, and evaluation of personnel within the assigned buildings.
  • Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
  • Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
  • Perform other duties as assigned
  • Job duties may be modified at any time.

Minimum Requirements

  • Must have a minimum of two (2) years of supervisory experience in a service-oriented environment.
  • Experience in cost estimating/pricing work required.
  • Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures.
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at . ABM does not accept unsolicited resumes.

For more information, visit