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Box Office Associate

2 weeks ago

Homestead, Florida, United States Oak View Group Full time


Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.



Overview

The Box Office Associate is responsible for all ticket and subscription sales, customer service support, and maintaining a professional front of house environment.

This role pays an hourly rate of $14.00-$20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.



Responsibilities

  • Provide all patrons with a superior customer service experience.  
  • Provide information regarding Seminole Theatre events to patrons by phone and at the ticket window. 
  • Distribute literature to patrons and answer questions in response to inquiries about shows and events.  
  • Sell and process ticket orders via telephone, Internet, and the window.
  • Accurately & efficiently operate the Eventbrite ticketing system to sell tickets for all events. 
  • Prepare tickets for will call pickup. 
  • Assist with miscellaneous box office projects as directed.  
  • Other administrative duties as required by theatre management.  
  • Part-time night and weekends, some daytime hours may be required, 10-20 hours a week possible but not guaranteed. 
  • Flexible schedule and other opportunities are available 


Qualifications

  • Friendly, outgoing with superior customer service skills 
  • Ability to work in a fast-paced environment 
  • Must be well organized and able to multi-task 
  • Computer skills including but not limited to Word, Excel, Internet, and Outlook. 
  • Previous Box Office experience a plus but not necessary


Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.



Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.