Dental Front Desk Lead

1 week ago

Raleigh, North Carolina, United States Stansell Dentistry Associates Full time $60,000 - $90,000 per year

At Stansell Dentistry Associates, we are committed to providing exceptional dental care with a warm, welcoming environment. Our team is dedicated to patient satisfaction and clinical excellence. We are seeking a motivated and experienced Dental Front Desk Lead & Treatment Coordinator to join our team and help us deliver outstanding service.

Position Overview:

The Dental Front Desk Lead & Treatment Coordinator is responsible for managing the front desk operations, coordinating patient treatment plans, and ensuring a smooth patient experience from appointment scheduling to case presentation. This leadership role requires excellent communication skills, strong organizational abilities, and a passion for patient care.

Key Responsibilities:

  • Oversee daily front desk operations, including patient check-in/out, billing, and appointment scheduling.
  • Greet patients with professionalism and warmth.
  • Present and explain treatment plans to patients, addressing questions and concerns.
  • Coordinate treatment schedules between patients and clinical team.
  • Manage treatment case acceptance and financial arrangements.
  • Train, mentor, and supervise front desk staff.
  • Maintain accurate patient records and ensure compliance with HIPAA regulations.
  • Collaborate with the dental team to ensure excellent patient care and service.
  • Promote a positive team environment and uphold the practice's standards and policies.

Qualifications:

  • Minimum of 2-3 years experience in a dental front office or treatment coordinator role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of dental insurance, billing, and treatment planning.
  • Proficiency in dental practice management software.
  • Ability to handle sensitive situations with professionalism and compassion.

Benefits:

  • Competitive salary commensurate with experience.
  • Health insurance reimbursement.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.

Join Our Team:

If you are a motivated, patient-focused professional looking to make a difference in a thriving dental practice, we want to hear from you Please send your resume and cover letter to [Contact Email].

About Stansell Dentistry Associates:

We are a family practice serving the needs of adults and children of all ages. Stansell Dentistry Associates prides itself in confident and healthy smiles. We utilize the latest dental technologies and strive to exceed customer expectations.

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