HR Service Center Representative
6 days ago
HR Service Center Representative (Remote) – Oak Brook, IL
Contract:
13 Weeks |
Pay Rate:
$19 – $28/hr |
Schedule:
Full-time
Are you passionate about delivering exceptional HR support and creating positive employee experiences? We're seeking an
HR Service Center Representative
to join our team on a 13-week contract. In this role, you'll serve as the first point of contact for HR inquiries, ensuring timely, accurate, and high-quality service to employees and managers.
Responsibilities:
- Respond to HR-related inquiries via phone, email, and web portal with professionalism and efficiency.
- Utilize ERP systems, case management tools, and policies to research and resolve employee questions.
- Resolve issues upon first contact whenever possible and escalate complex matters appropriately.
- Maintain accurate documentation of all inquiries to ensure timely resolution within service level agreements (SLAs).
- Partner with HRIS, People Operations, and Centers of Excellence (COEs) to ensure process consistency and service excellence.
- Drive continuous improvement by identifying opportunities to enhance HR service delivery.
Qualifications:
- 2+ years of experience in HR operations, shared services, or employee support.
- Strong communication, active listening, and problem-solving skills.
- Experience with HR systems such as
Workday
,
SAP
, or
Oracle
preferred. - Ability to multitask, manage priorities, and maintain a high level of accuracy.
- High school diploma or equivalent required; bachelor's degree preferred.
Location & Details:
- Location:
Oak Brook, IL (Remote) - Contract:
13 weeks - Pay Rate:
$19 – $28 per hour
If you're customer-focused, detail-oriented, and thrive in a fast-paced HR environment, we'd love to hear from you.
Apply today and make an impact through exceptional HR service
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