Quality Manager

1 day ago

Villa Rica, Georgia, United States Printpack Full time

Printpack, a leading manufacturer of flexible packaging products, is seeking a qualified candidate to fill the position of Quality Manager I or II to support their VR2 facility located in Villa Rica, Georgia. This position will report to the Quality Director.

Minimum Requirements:

  • Quality experience in manufacturing
  • 4-year college degree or equivalent experience
  • Experience with ISO 9001 Quality System administration
  • Experience with Food Safety and certifications
  • Demonstrated success in leading, providing clear directions, and influencing others
  • Ability to write, present, and communicate with clarity and precision with internal stakeholders, customers, and suppliers
  • Consistent and strong ability to plan, organize, and manage time across multiple tasks while working individually and on teams
  • Training or experience in statistical quality control methods and lean manufacturing

ESSENTIAL FUNCTIONS:

Quality Management

  • Oversee daily QC Lab activities.
  • Maintain quality test equipment, including maintenance, calibration, and associated procedures.
  • Train technicians to recognize critical defects and perform quality checks.
  • Implement control charts and other quality test procedures to ensure product performance to the customer.
  • Improve existing quality test methods and work with Printpack Analytical Services and Product Development to develop new methods when needed.
  • Maintain Printpack specifications and complete necessary updates.
  • Interact with manufacturing associates to ensure quality procedures are clear and understood
  • Assist production management in ensuring that quality procedures are followed.
  • Serve as Plant Management Representative for ISO 9001 and ISO 22000 Management Systems and internal audit team member.
  • Facilitate preparation and completion of customer and Quality Management System external audits and responses to any findings.

Collaboration and Support

  • Provide hands-on assistance during the transition of new products to manufacturing to ensure quality standards are met.
  • Work with Product Development to develop functional product specifications prior to new product commercialization by conducting capability studies on both new and existing products.
  • Support continuous improvement efforts and implementation of the Printpack Performance System.

Customer And Supplier Interaction

  • Interact with customers and visit as necessary to build relationships and to understand and resolve quality issues.
  • Oversee the customer complaint system, investigate complaints, and provide feedback to customers.
  • Maintain customer scorecards.
  • Interact with internal and external raw material suppliers and manage the plant's supplier claims.

People Leadership

  • Lead and motivate the quality team in a manner that promotes continuous improvement, associate engagement, and dedication to safe working conditions and behaviors.
  • Serve as a member of the Plant Leadership Team (PLT) and advocate that quality is not to be compromised.

Travel Requirements:
Up to 25%

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

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