Shift Lead Manager

2 weeks ago

Villa Rica, Georgia, United States Zaxby's Full time

Hungry For A Great Career?   Full Time Crew Shift Lead Position- 21 years or Older-

To our guests, Zaxby's is more than just a place to eat – it's a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family. 

Looking for a great career? We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. 

*In this Leadership position after training is completed with-in 6 months to a year with drive and determination - work towards your goal to be an Assistant Manager.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

  • Must be 21 years of age or older
  • High School Education or equivalent
  • Ability to work a minimum of hours per week
  • Flexible Schedule
  • Full Time position 
  • Work nights, weekends required.
  • Leadership Qualities and experience along with Excellent Customer Service Skills
  • Ability to Multi-Task
  • Create a Positive Environment

Benefits:

  •  Free Meals on the Clock 
  • Team member recognition program
  • Team member referral bonus
  • Flexible Hours
  • Incentives

Note: Hourly Rate of Pay determined by prior work experience. 

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

  • Zaxby's Front of House Development Plan
  • Hands-on stations training
  • Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
  • Enthusiastically represent the Zaxby's brand
  • Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
  • Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
  • Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
  • Accurately complete, package, and present guest orders
  • Flexible work schedules
  • Provide Positive work environment.

Capabilities Requirement:

  • Lead crew and personnel on each shift, including cashiers and cooks.
  • Make sure all guests are greeted and lead crew to greet each guests.
  • Positive Attitude
  • Adaptable
  • Inventory management: the management of food costs.
  • Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
  • Hiring and scheduling staff to provide quality guest experience while managing labor expense.
  • Insure that daily cash drawers, safe and credit cards are balanced.
  • Operate the store to meet or exceed budgeted operating goal.
  • Insure that all product quality standards are met.
  • Create an environment of quality within your store.
  • Lead a team well and coach the performance of others.
  • Non-slip shoes
Work schedule
  • Monday to Friday
  • Night shift
  • Weekend availability
Benefits
  • Flexible schedule

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