Payment Specialist II

Overview
Join Affiliated Oncologists as a Payment Specialist II

We are pleased to announce the establishment of our new Central Billing Office (CBO), created to support the continued growth and operational needs of our multi-specialty oncology practice. This dedicated department will serve as a centralized resource for revenue cycle functions, with a focus on accuracy, consistency, and high-quality service for both patients and clinical teams.

As cancer care grows more complex, so does the financial journey thatÂ

accompanies

it.

 Our CBO is being built to meet that challenge with innovation and a commitment to operational excellence.Â

We're

 assembling a team of driven, knowledgeable professionals who are ready to streamline processes,Â

optimize

 reimbursement, and support our clinical teams for overall practice success.Â

As we launch the CBO, we are seeking skilled professionals who are motivated to help shape an efficient, collaborative, and high performing team. Those who join will play an essential role in creating workflows, strengthening operations, and supporting the long-term success of our oncology practice.

SCOP

e
Under general supervision,Â

the Payment SpecialistÂ

IIÂ

is

 responsible for

 processing and posting incoming payments, reconcilingÂ

receipts

 and adjusting patient accounts. Prepares money for deposit and audits accounts receivable reports to ensureÂ

accurate

 balance. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program,Â

to include

 the Code of Ethics and Business Standards, and US Oncology's Shared Values.

Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately post daily payments from patients, insurance carriers, and third-party payers to theÂ

appropriate accounts

 within the practice management system.

• Reconcile daily cash receipts and deposit reports with bank statements or lockbox activity to ensure accuracy and completeness.
• Investigate and resolve payment discrepancies, including overpayments, underpayments, and misapplied or incorrect transactions.
• Process refunds and account adjustments in compliance with payer rules, internal policies, and validated patient requests.
• Maintain detailed,Â

accurate

 transaction records and ensure all documentation meets audit and compliance standards.

• Communicate with insurance companies, clearinghouses, and other payers to clarify remittance information or obtain missing detailsÂ

Required
 forÂ

accurate

 posting.

• Collaborate with billing and collections teams toÂ

validate

 account balances, support claims resolution, andÂ

maintain

 clean andÂ

accurate

 A/R.

• Research,Â

identify

, and resolve unapplied or unidentified paymentsÂ

in a timely manner

• Adhere to HIPAA regulations and strictly protect the confidentiality of patient health and financial information.
• Navigate payer portals effectively to obtain EOB/ERA details, payment confirmations, and other posting-critical information.
• Participate in month-end closing tasks and reporting activities related to payment posting and cash reconciliation.
• Verify, record, andÂ

maintain

 all adjustment documentationÂ

in accordance with

 internal and regulatory requirements.

• Any other billing/administrative duties assigned by billing manager

Qualifications
MINIMUM QUALIFICATIONS:

• High schoolÂ

graduate

 orÂ

equivalent

required

• Minimum two (2) years payment specialist orÂ

Benefits
 representative experienceÂ

strongly preferred

• Proficiency

 with computer systems andÂ

Microsoft

 Office (Word and Excel)Â

required

• Experience with medical billing software

AthenaIDX

strongly

 preferred.

• Experience in oncologyÂ

Preferred
COMPETENCIES:

• Uses Technical and Functional Experience:Â

Possesses

 up to date knowledge of the profession and industry; accesses and uses resources whenÂ

appropriate

• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities,Â

ambiguity

 and rapid change; shows resilienceÂ

in

the face of constraints, frustrations, or adversity;Â

demonstrates

 flexibility.

• Uses Sound Judgment: MakesÂ

timely

, cost effective and sound decisions; makes decisions under conditions of uncertainty.

• Shows Work Commitment: SetsÂ

high standards

 of performance; pursues aggressive goals and works efficiently to achieve them.

• Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improvesÂ

efficiencies

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. ReasonableÂ

accommodations

 will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at theÂ

employee

 site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.Â

Requires

 standing and walking for extensive periods of time. Occasionally lifts andÂ

carries

 items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.Â

Work Environment
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medicalÂ

preparations

 and other conditions common to an oncology/hematology clinic environment. Work willÂ

involve in-person

 interaction with co-workers andÂ

management

 and/or clients. Work may require minimal travel by automobile to office sites.

HOURLY RANGE

• $ $32.00

Benefits Offered

• MedicalÂ
• Healthcare Reimbursement Accounts (HRCA)
• Health Savings Accounts (HAS)
• DentalÂ
• Vision
• Life Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Employee Assistance Program (EAP)
• Commuter Benefits
• 401(k)
• Wellness Program

Applicants will be hired into the title appropriate to their credentials and years of experience.