Manager/Senior Manager, Sales

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you'll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better.

We are seeking a Manager/Senior Manager, Sales & Operations Planning for our First Quality Home Care Products, LLC facility located in Salt Lake City, UT. This role will be responsible for designing, leading, and executing the Sales & Operations Planning process for the Home Care Products Division. This individual will ensure alignment between demand, supply, inventory, and financial plans to enable informed decision-making and optimal service levels.

This role is highly cross-functional, requiring strong leadership and collaboration with Sales, Marketing, Finance, Supply Chain, Manufacturing, and Customer Service teams

Primary responsibilities include:

• Own and lead the S&OP process across the Home Care Products Division, ensuring monthly cycles are executed effectively and drive strategic alignment.
• Facilitate cross-functional S&OP meetings (Demand Review, Supply Review, Pre-S&OP, and Executive S&OP).
• Drive demand planning accuracy through collaboration with Sales, Marketing, and Finance.
• Partner with supply planning and manufacturing to balance capacity constraints with demand requirements.
• Analyze performance against forecast, inventory targets, service levels, and financial goals; drive root cause analysis and corrective actions.
• Collaborate with Finance to align operational plans with budgets and forecasts.
• Develop KPIs and dashboards to monitor and communicate S&OP performance and opportunities.
• Champion continuous improvement in planning tools, data quality, and processes.
• Support scenario planning and risk mitigation related to supply chain disruptions or demand variability.
• Lead system and process enhancements in partnership with IT and supply chain systems teams (e.g., ERP, advanced planning tools).

The ideal candidate should possess the following:

• Bachelor's degree in Business, Supply Chain, Engineering, or related field required.
• MBA or APICS certification (CPIM, CSCP) is a plus.
• Minimum of 7 years of experience in supply chain, demand planning, or operations, preferably in consumer packaged goods (CPG) or manufacturing.
• Minimum of 3 years of experience directly managing or facilitating an S&OP or IBP process.
• Experience with large ERP systems (SAP, Oracle, etc.) and planning tools (Kinaxis, OMP, SAP IBP, etc.).
• Strong analytical skills with the ability to interpret complex data and drive actionable insights.
• Exceptional communication and presentation skills; able to influence at all levels.
• Proven ability to lead cross-functional teams in a matrixed environment.
• Process-oriented with a mindset for continuous improvement.
• High proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau).

Will be required to travel to various First Quality sites – US & Canada

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• more

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.