ServiceNow - Production Support
1 day ago
ServiceNow - Production Support
Austin,Texas
Required Qualifications:
- At least 6 years of Information Technology experience
- Proven years of experience in
Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix
. - Strong experience in
supporting ServiceNow Platform
. - Strong understanding of
ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB). - Experience in working on ServiceNow Production support projects
- Familiarity with integration concepts (API, Webservices, REST/SOAP).
Preferred Qualifications:
- Good to have - ServiceNow Certified System Administrator (CSA) certification.
- Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM.
- Experience in ServiceNow upgrades and patching activities.
- Experience and desire to work in a Global delivery environment.
- Ability to work in diverse/multiple team stakeholder environment and client interfacing skills.
- Analytical and communication skills.
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