Automotive BDC Representative

7 days ago

Columbus, Ohio, United States Group 1 Automotive, Inc. Full time
Overview

Group 1 Toyota Rivertown is part of the fast-growing 
Group 1 Automotive, a leader in automotive retail. We are seeking a qualified and customer-focused 
BDC (Business Development Center) Representative to join our team. This role is responsible for managing inbound internet and phone inquiries, confirming vehicle availability, and scheduling dealership appointments. The ideal candidate is detail-oriented, tech-savvy, and excels at multitasking in a fast-paced environment. If you're a customer service professional looking to advance your career with a respected and growing automotive organization, we encourage you to apply. 
Shifts follow: 
Schedule & Shift Availability
  • Full-time, in-office (40 hours/week)
  • Shifts rotate weekly based on business needs:
    • 8:30 AM – 5:30 PM
    • 11:00 AM – 8:00 PM
    • Saturday (when scheduled): 8:45 AM – 7:00 PM(All with 1-hour lunch break)
  • Flexibility required; schedule varies weekly
  • If scheduled on Saturday, a day off will be given (Tue/Wed/Thu)
  • No Mondays or Fridays off
  • Saturday rotation: 2 on / 2 off
  • Workweek: Saturday – Friday
  • Closed: Thanksgiving Day and Christmas Day (open all eves)
In addition to competitive pay, we offer our associates the following benefits:
  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities
Responsibilities
  • Handle inbound leads (phone, Internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Developing a pipeline of sales and business opportunities (partnerships, etc.) leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service
  • You will be responsible for daily customer follow-up
  • You will be responsible for managing your own time and responding to leads promptly
  • You are comfortable using Goggle search, multiple computer browsers at once, and speaking to customers via phone/email
Qualifications
  • High School diploma or equivalent a plus
  • Bilingual in Spanish and other languages are a Plus
  • Possess an intermediate level of multi-tasking and computer skills
  • Exemplary written and verbal communication skills
  • Customer Relationship Management (CRM) software experience is a plus
  • Ability to adapt to sudden business and industry changes as it directly effects automotive service operation
  • Auto dealership retail new car experience
  • Proven sales experience, preferably in the automotive industry
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • Customer Relationship Management (CRM) software experience is a Plus
Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support or its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. 
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

  • Sales Development Representative

    1 week ago

    Columbus, Ohio, United States INCLECTIVE Full time

    About INCLECTIVEINCLECTIVE is a growth and operations consulting company built specifically for independent auto repair shops. We help shop owners improve profitability, efficiency, and day-to-day operations through structured systems, data, and real-world execution.We are not a marketing agency or a software reseller.We are operators who understand the...

  • Manheim Mobile Inspector II, Cleveland, OH

    1 day ago

    Columbus, Ohio, United States Cox Automotive Full time

    A Mobile Inspector II functions as a member of the Manheim mobile inspections team for a designated region with the primary responsibility of conducting vehicle condition inspections on a client's lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position...

  • Service Advisor

    7 days ago

    Columbus, Ohio, United States Hendrick Automotive Group Full time

    Darrell Waltrip HondaLocation: 1430 Murfreesboro Rd, Franklin, Tennessee 37067Summary:  Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.  Responsible for scheduling service to be performed.Supervisory Responsibilities:  This job has no direct supervisory responsibilities.Essential Duties and...

  • Customer Experience Representative

    7 days ago

    Columbus, Ohio, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared...

  • Regional Sales Manager

    1 week ago

    Columbus, Ohio, United States Vehlo Full time

    Regional Sales ManagerDealer Pay is a dealer-focused embedded finance solution provider dedicated to delivering secure, efficient, and tailored payments and finance solutions for automotive dealerships. With over 20 years of industry experience, Dealer Pay specializes in streamlining payment acceptance across all dealership departments, including sales,...

  • Parts Counter Sales

    2 weeks ago

    Columbus, Ohio, United States Mark Wahlberg Chevrolet of Worthington Full time

    We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional service to customers, assisting them in selecting the right parts for their needs, and ensuring a smooth sales process.Key Responsibilities:- Greet technicians and customers and assist them in...

  • Truck Driver

    5 days ago

    Columbus, Ohio, United States Penske Careers Full time

    Immediate Opportunities: Full-time Local Class A CDL Truck Drivers• $101426 annual average• Dedicated route• Local, home dailyWhat you will do:• Perform multi-stop deliveries of parts and supplies to automotive dealerships• Unload trailer using manual pallet jacks, hand trucks, and rolling cages• Use scanner to scan products as they are unloaded...

  • Parts & Service Metro Area Manager - Columbus, OH

    5 days ago

    Columbus, Ohio, United States Stellantis Full time

    The Parts & Service Metro Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts...

  • Production Supervisor

    7 days ago

    Columbus, Ohio, United States Camaco Full time

    Responsible for leading a group of production employees in support of the production activities of the organization under demands of production quotas and deadlines. The department is structured as a formal team and requires the ability to work within the team.Reasonable accommodations may be made to enable individuals with disabilities to perform the...

  • Electric Vehicle Field Service Tech- Columbus, OH- Weekends

    1 week ago

    Columbus, Ohio, United States Orange EV Full time

    Field Service TechnicianJoin Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line. Make a difference in the world as part of a company leading the electric vehicle revolution.Position SummaryA regional Field Service Technician will be responsible for performing Field Service activities for all...