Delivery Manager – AI Programs

2 days ago

Bolingbrook, Illinois, United States Resource Logistics Inc. Full time

Job Title: Delivery Manager – AI Programs

Location: Bolingbrook, IL [Hybrid]

Position: Contract

Skills Matrix

Skill

Last Used

Experience in Years/month

Rating (10 points)

1 = newbie 10 = expert

Hands on Exp.

Yes/No

IT delivery management

AI/ML program delivery

Retail/ E-Commerce domain exp.

Data governance

Note: The candidate must have a minimum of 10 years of overall professional experience, with a strong background in the eCommerce domain.

Job Description:

We are seeking a seasoned Delivery Manager to lead transformation and standardization efforts across AI delivery This role requires a strategic leader with a strong background in Agile delivery, AI/ML program governance, and transformation execution across distributed teams.

Key Responsibilities-

  • Lead and drive transformation initiatives across AI delivery teams, focusing on process optimization, tooling standardization, and delivery excellence.
  • Define and implement transformation execution criteria, including:
  • Baseline assessment of current delivery maturity.
  • Identification of key transformation levers (e.g., automation, governance, agile maturity).
  • Measurable success metrics (e.g., velocity improvement, defect reduction, cycle time).
  • Change management and stakeholder alignment plans.
  • Govern AI POD execution, ensuring alignment with Ulta Beauty's strategic goals and OKRs.
  • Collaborate with cross-functional stakeholders including Product, Data Science, Engineering, and Business teams.
  • Establish and track KPIs to monitor delivery health and transformation progress.
  • Drive continuous improvement in delivery processes, tools, and team capabilities.
  • Identify and mitigate delivery risks, dependencies, and blockers.
  • Provide leadership and mentorship to delivery teams, fostering a culture of accountability and innovation.

Qualifications-

  • 10+ years of experience in IT delivery management, with at least 3 years in AI/ML program delivery.
  • Proven track record of executing transformation programs across large, distributed teams.
  • Strong understanding of AI/ML lifecycle, data governance, and MLOps practices.
  • Experience in defining and tracking transformation KPIs and success metrics.
  • Excellent stakeholder management and communication skills.
  • Experience working with US-based clients in a fast-paced, matrixed environment.

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