Administrative Assistant, Associate

22 hours ago

Pittsburgh, Pennsylvania, United States UPMC Full time
Join Our Oncology Team as an Administrative Assistant

Are you detail-oriented, proactive, and passionate about delivering exceptional service? We're seeking an Administrative Assistant who will act as a trusted partner to a physician, ensuring a seamless experience for patients through concierge-level support.

What You'll Do
  • Serve as the physician's right hand—providing personalized administrative support to enhance patient care.
  • Coordinate and schedule follow-up appointments with precision and attention to patient needs.
  • Arrange travel and logistics for patients when required, ensuring comfort and convenience.
  • Request, organize, and manage medical documents to keep care plans on track.
  • Communicate professionally and empathetically with patients, families, and healthcare partners.
  • Anticipate needs and proactively resolve issues to create a smooth, stress-free experience.
What We're Looking For
  • Experience in healthcare administration or high-touch service roles preferred.
  • Exceptional organizational skills and ability to manage multiple priorities.
  • Strong communication and problem-solving abilities.
  • A service-minded professional who thrives in a collaborative, fast-paced environment.
Why Join Us?
  • Competitive pay and comprehensive benefits.
  • Monday–Friday daylight schedule—no evenings, weekends, or holidays.
  • A role where your attention to detail and care truly make a difference.
  • Opportunities to grow your career in a dynamic healthcare setting.

If you're ready to deliver concierge-level support and help create an outstanding patient experience, apply today

Responsibilities:

  • Under direct supervision, provides general administrative support to a department or group of professionals.
  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).

  • Greets, screens, and directs visitors to appropriate staff member.

  • High School diploma or equivalent.

  • Up to one year administrative experience preferred.
  • Health care administrative experience highly preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software
  • Ability to use applicable MS Suite products
  • Knowledge of business processes and procedures
  • Ability to use basic reasoning skills

Licensure, Certifications, and Clearances:
- Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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