Digital Delivery Lead

Our team comprises technologists, strategists, and creative problem solvers who share a common goal: to create fluid, sustainable solutions that support business growth. We come together as one team to deliver transformative results. While we take our work seriously, we never lose our playful spirit, and we pride ourselves on our fun and energetic culture.

Are you looking for an environment where you can be curious, creative, and challenge yourself daily?

Today, we're ready to add a Digital Delivery Lead to our team. Our Digital Delivery Leads work with high-profile clients on large-scale digital transformation efforts, overseeing the successful delivery of projects from start to finish. The Delivery Lead plays a critical role in managing client relationships, leading cross-functional project teams, and ensuring that projects deliver business value to our clients.

What you will work on

• Lead the planning, execution, and delivery of large-scale, technically complex projects and transformation efforts that include integrations with multiple platforms for high profile clients from discovery through technical implementation.
• Manage sizable, multi-disciplinary teams of UX strategists, designers, business analysts, developers, quality assurance analysts, and stakeholders, to ensure the project milestones are achieved and client expectations are met or exceeded.
• Work with the client to understand the business problem behind the initiative to drive them toward a solution that meets the organization's needs.
• Ensure the team understands the "why" behind the project and drive true business outcomes, adding value to the project beyond just completing milestones.
• Collaborate with external vendors, third-party partners, and internal teams to integrate digital solutions, resolve dependencies, and deliver seamless project outcomes.
• Facilitate Agile ceremonies, including sprint planning, refinement, daily stand-ups, sprint demos, and retrospectives, to drive project progress, identify and resolve issues, and ensure timely delivery.
• Promote a culture of collaboration, continuous improvement, and adaptability with both the Veracity and client team to foster innovation and quality delivery.
• Negotiate with various parties within the client organization to achieve desired outcomes and manage change effectively.
• Manage budgeting and forecasting activities and proactively take corrective actions on variances.
• Maintain oversight and accountability for project performance metrics, identify areas for optimization, and drive process improvements to enhance project delivery efficiency and effectiveness.
• Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, and c-suite leadership are adequately apprised of project status, successes, risks and issues.
• Build relationships with clients to position Veracity as a long-term trusted advisor and partner.
• Proactively identify and position potential follow-on work and drive additional business opportunities
• Consistently exhibit curiosity and passion not just for the project and clients, but also for the business itself.
• Stay up to date on digital solution trends, technologies, and best practices.

What you will bring

• A minimum of 10 years of experience in project management implementing software solutions, digital solutions, collaboration technology, workforce automation and/or content/marketing solutions
• A minimum of 10 years of experience in a professional services or consulting firm
• Empowered self-starter comfortable with taking the lead and managing multiple initiatives, with an ability to effectively collaborate across teams
• Strategic critical thinker, with the ability to question decisions and propose creative solutions to complex problems.
• Experience managing large-scale, highly complex projects end-to-end across a portfolio of different technologies.
• Experience managing and collaborating with offshore technical teams.
• Experience in Agile/Scrum project methodology required -- CSM certification a plus.
• Hands-on experience with JIRA and/or Azure DevOps
• Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization including C-Suite executives
• Experience mentoring members of the team, guiding them, and grooming them for more responsibility
• Ability to adapt quickly as client priorities change and be comfortable wearing multiple hats.

• Excellent process development, conflict management, problem-solving, and decision-making skills

• Nice to Haves:

• Experience with SharePoint, Akumina, Sitecore or ServiceNow implementations is a plus

What you can expect

• Variety of workplace arrangements including hybrid, remote, onsite.

• Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.

• Pay Range: $95-110

• Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, Paid Sick Time (in geographies where legally required)

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.

What we do
As a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation. 

Our unique consulting model allows you the radical flexibility and control you demand in the "Now of Work," enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business. 

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.

If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances page.