Manager, Deal Desk

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Reporting to the Director, Deal Desk, as the Manager of Deal Desk you will lead the Deal Desk Team supporting a high-paced, high-performing sales team. You will manage the Quote-to-Order cycle, with a focus on customer and business outcomes, while applying strong business and commercial acumen, problem-solving skills and creativity in driving deal structures that maximize revenue KPIs and adhere to established policies. 

Establishing strong cross-functional relationships and collaboration with the Sales, Revenue Operations, Finance, Legal and Order Management teams is essential for this role. Our ideal candidate enjoys leadership but isn't afraid to roll up their sleeves and get their hands dirty with their team as this will be a player-coach role.

Responsibilities:

• Responsible for supervision and oversight of the Deal Desk team in supported region

• Act as primary point of escalation to Sales for supported region on all deal related matters, advising on alternative contract options and/or deal structures and value positioning to help drive deal closure, and approves exceptions as necessary

• Develops and drives initiatives to improve productivity, company operational policies (including maintaining Deal Desk playbook and Sharepoint site) and process improvement/automation

• Manages team to ensure consistent achievement of Deal Desk KPIs/SLAs

• Holds regular 1:1s with 2nd/3rd Line Sales Managers in supported region to proactively identify and prioritize complex and/or strategic deals in the pipeline and help to ensure accuracy of Bookings forecast

• Represents Deal Desk in Regional Leadership QBRs

• Partners with Product Operations, Licensing, Enablement and broader GTM teams on strategic product initiatives, and provide enablement and training to Deal Desk, Order Management and Revenue Recognition teams

• Partners with Revenue Operations, Order Management, Revenue Recognition, Legal and Enterprise Applications teams on process/system improvement initiatives related to Quote to Cash

Requirements:

• Minimum 6 years demonstrated success in Deal Desk role in Enterprise Software/SaaS B2B Industry required; experience in Direct and Channel sales model highly preferred

• Experience with Salesforce CPQ or similar CPQ tool required

• Experience with DocuSign CLM or similar Contract Management tool highly preferred

• Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments

• Highly organized, customer-focused and strong attention to detail

• Ability to multi-task and prioritize at times of high volume, schedule flexibility during End of Month and End of Quarter

• Excellent communication skills and open to feedback

• Ability to manage and motivate a remote organization

• Strong understanding of revenue recognition rules, sales contracts, SOX; ability to recognize risk in deal terms and/or structure

• Strong understanding of software licensing and SaaS provisioning process

If you find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply.

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.

The salary range for this role in California is between $140,000 - $160,000.

In addition, you may be eligible for additional compensation, such as bonus and stock grants. Employees may also be eligible for a wide range of other benefits (subject to eligibility), including medical, retirement, financial, wellness, time off, employee discounts, and others

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.