SAP Consultant

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Position Description (Read only)

PTC - UBOS - SAP BRIM SOM/CI Functional Consultant/SME

PTC - UBOS - SAP BRIM SOM/CI Functional Consultant/SME

Description of Duties

• Architect, design, implement, and test changes to SAP BRIM and related technologies, including SAP S/4HANA:

o Subscription Order Management.

o Convergent Invoicing.

o Sales and Distribution.

o Materials Management.

o Convergent Charging.

• Lead workshops with business to gather requirements and ensure processes, features, and user stories are captured correctly and approved by the business.

• Provide advisory and implementation services to evaluate, design, and configure end-to-end business processes related to high-volume, consumption-based billing and revenue management models relying on SAP BRIM.

• Work closely with cross-functional teams to ensure seamless integration of SAP BRIM with other systems (e.g., Microsoft Dynamics CRM, SAP ERP, and payment gateways).

• Participate in developing data models and integrations to minimize data replication and ensure data integrity.

• Ensure systems are designed and built to be PCI, and SOC1/SOC2 compliant.

• Configure and customize SAP BRIM modules to meet specific billing, revenue management, and subscription management requirements.

• Collaborate with data teams to ensure accurate target mappings and successful data migration with minimal downtime.

• Collaborate with Data team to ensure data migration and cutover for extreme high volumes of data occur successfully while minimizing down time by performing delta loads.

• Ensure seamless customer dispute processes for migrated transactions with minimal additional work for business staff.

• Recommend the right usage of FIORI to make it easy to use for accountants and others who need to be in SAP to perform their day to day jobs.

• Document process design, technological solutions per SAP best practices to minimize any customization needs and customize only when absolutely required.

• Document features, user stories, configuration, and development tasks in Microsoft Dev Ops (ADO).

• Write functional specifications as needed and review technical specifications with the technical team.

• Write thorough functional test cases and perform functional testing and capture results.

• Review SIT and UAT test scripts and test results for completeness and participate in testing activities.

• Conduct troubleshooting and defect resolution.

• Review test scenarios and cases for accuracy and completeness.

• Conduct training sessions to teach and mentor junior staff for end-users and support teams on SAP BRIM functionality and to increase the business team's familiarity with SAP S/4 HANA, BRIM, and FICA.

• Work with trainers to develop training materials for end users who will be using the solutions being built on a day-to-day basis.

• Develop training materials and deliver training as needed.

• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.

• Maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.

• Lead and participate in project team activities for system work efforts related to enterprise systems.

• Work independently to accomplish the tasks and duties assigned.

• Adhere to and follow all The Commission standards, policies, and procedures.

• Utilize various software and/or technology tools to perform job duties.

• Perform tasks and other duties as related to this position and role and assigned by the Commission.

Training / Experience

• 7+ years of Hands-on SAP BRIM configuration experience in relevant modules (SOM, CI) is required, with 3+ years being in SAP S/4 HANA hosted in commercial cloud.

• Experience on at least 2 full-cycle SAP S/4HANA BRIM implementation is required in the relevant modules.

• Experience working with non-SAP CRM systems processing real-time payments.

• Expertise in PCI DSS compliance, tokenization, and secure payment flows designs and working with payment gateways for actual tokenization and payment processing integration.

• Familiarity with mediation systems for usage capture and rating integrations.

Desired

• SAP S/4 HANA BRIM certifications are highly desirable (BR235/240/245/416).

• Experience with utility, or transportation industry, or with BRIM implementations where the subscription renewal is usage-based rather than fixed-time duration.

• Experience with Hybrid Agile Methodologies for implementation is preferred.

• Experience with Microsoft ADO or JIRA.

• Knowledge of SAP BTP for event-driven architecture and API management.

• Experience with ServiceNow for post go-live support is highly desirable.

Engagement Requirements

• Candidate's location is preferred to be within the Continental United States.

• The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.

• The resource shall attend onsite meetings at one of the Commission Middletown PA locations for 1 week per month based on the schedule set by the Commission.

• In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.

• The resource may be required to provide onsite post go-live support activities at one of the Commission Middletown PA locations. This includes one or more one-to-two week tours of duty onsite on a rotating basis with other team members. The post go-live support period is planned for the six months beginning immediately after the UBOS is "live" with active customers.

• The resource shall attend an orientation session onsite at one of the Commission's Middletown, PA offices. The resource shall be onsite for the full day of this orientation where they will pick up any assigned Commission Equipment, by the resource. Equipment will not be shipped and cannot be pick up by anyone other than the selected resource. Travel costs associated with picking up this equipment plus the orientation day will not be reimbursed.

• If the resource is based within a 3-hour commuting distance of the Commission's Middletown PA offices, then no additional compensation for any travel is allowed. The rate is inclusive of any travel costs.

• If travel expenses are authorized, then the travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). GSA Guidelines are available at:

• The vendor must arrange for workspace for its project team. The Commission will provide meeting space; however, it does not plan to house the project team on a daily basis unless this statement of work states otherwise.

• Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources must be returned to the Commission within 2 weeks of the resources being offboarded. All equipment shall be returned to the Commission in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.

• Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:

o Complete the consultant onboarding spreadsheet provided by the Commission.

o Sign the Commission's "Acceptable Use of Commission Technology Resources" (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.

o Must provide a copy of the results of a Pennsylvania Access to Criminal History – Record Check Certification (ePATCH) of the selected candidate dated after the release date of the Statement of Work.

o Provide a copy of the results of a National Criminal Check.

o If vendor resources will manage or access The Commission systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their Commission supervisor.

• The Commission IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:

o Use cameras during meetings; Maintain a professional appearance when in meetings and on camera.

o Resources must be available to come to the Commission work location within 3 hours in case of an emergency.

o The vendor-provided resource is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.

• The Commission has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year's Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.

• Resources must abide by all published IT Standards, including those published publicly at http://paturnpike.service-

• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.