Concierge

4 days ago

Denver, Colorado, United States New Wave Security Solutions Full time

What We Do

At New Wave Concierge, we offer bespoke concierge services to discerning clients across Colorado. We are committed to upholding our core values—Honesty, Integrity, Awareness, and Hospitality—and seek candidates who share these principles. We are looking for a concierge who is not only detail-oriented and proactive but also brings a warm, interactive presence and a white-glove approach to hospitality. If you have experience in customer service, attention to detail, and local knowledge, we would love for you to apply

General Summary

In essence, the concierge is a highly skilled multitasker who provides a seamless, high-quality service experience, ensuring that the client's every need is met with care, professionalism, and efficiency. This position does not have direct reports.

Essential Duties and Responsibilities:

  • Maintains a detailed knowledge of the apartment community and amenities
  • Interacts with associates and visitors with poise and diplomacy
  • Accepts packages for the Resident Services Office and residents
  • Maintains a register of contacts and phone numbers for local entertainment and services (i.e. restaurants, movie theaters, cab and other transportation companies and airlines)
  • Greets every visitor with a positive and professional demeanor
  • Accepts residents' work orders and forwards to community office
  • Perform inspections of common areas and community amenities
  • Reports any observed maintenance problems
  • Must assist and attend resident functions
  • Must stay informed and comply with all policies and procedures as outlined
  • Must adhere to and comply with company safety policies, rules and utilize safety equipment, as required
  • Must always be courteous and helpful to residents, prospective residents and co-workers
  • Must have reliable transportation in order to attend meetings, visit area businesses, purchase or pick up supplies for residents and community functions
  • Must have a mode of communication in which to be contacted at home and to respond in cases of emergency

Minimum Requirements:

  • Minimum 1+ years in concierge experience
  • High school diploma
  • Must live in Denver metro area or be willing to relocate
  • Must possess strong communication/listening skills, speaking, reading, writing, and computer skills
  • Detail-oriented
  • Basic computer skills

New Wave Security Solutions is an equal opportunity employer.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Referral program
  • Vision insurance

Application Question(s):

  • Are you at least 21 years of age?
  • Are you available to work overnights including weekends?

Ability to Commute:

  • Denver, CO Required)

Work Location: In person

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