Manager of Donor Relations

Why the National Baseball Hall of Fame and Museum?

Working at the National Baseball Hall of Fame is a career experience unlike any other. Every member of our team is a steward of the game's history. Our mission is simple - we preserve history, honor excellence and connect generations. These six words define our commitment to giving fans and visitors a home to celebrate the game and its history, honor the all-time greats, and make memories that will last a lifetime.

To best fulfill our mission we prioritize people, and that starts with our own team. We deeply value and support our dedicated team members. We provide a respectful and inclusive workplace. We work to foster connection, grow, and cultivate talent, and provide flexibility to best support the health and well-being of our staff – all while having fun along the way. 

If you are a baseball fan, a fan of museums, a student of history, love arts and culture, or someone who appreciates the unique connections that sports can create, this could be the team for you

The Cooperstown Pitch.

Located on Main Street in the heart of picturesque Cooperstown, New York, the National Baseball Hall of Fame and Museum opened its doors for the first time on June 12, 1939, and has grown to become one of the country's most popular destinations. The Hall of Fame is the home of the game's treasures, where the magic of baseball's stories and legends are passed on from generation to generation.

With its character and charm, the Village of Cooperstown is an American treasure. For many Cooperstown means baseball, but it also offers golf, shopping and dining, hiking, biking, snowmobile trails, a pristine lake, unique museums, world-class arts, and a wide array of craft beverages.

To check out more information about living and working in Cooperstown, please visit: 

Our Commitment to Diversity, Equity, Accessibility & Inclusion.

We're looking to recruit, hire, and collaborate with people of all backgrounds to help us build a team with varied perspectives and experiences. We are committed to cultivating a diverse, inclusive, welcoming, and supportive environment for all and are proud to be an Equal Opportunity Employer.

Overview: 

This position will support the functions of the development department under the direction of the Director of Membership and Annual Giving. This will include drafting of marketing copy, managing the marketing of the Museum's Membership Program, stewarding current members and donors and supporting the team through prospect research on major gift prospects. The ideal candidate will have a passion for baseball and/or history. They will be a highly motivated self-starter with outstanding communications skills who loves working with people. 

Position Type:
This is a full-time, benefit eligible position that will work in-person at the National Baseball Hall of Fame and Museum in Cooperstown, NY.  The salary range for this position is $45,000-55,000/year. Benefits associated with this position include health insurance, dental insurance, life insurance, medical/dental FSA, retirement, and paid time off (vacation, sick, holidays). 

Key Duties and Responsibilities:

• Donor and Member Stewardship:

Develop relationships with members and donors to further engage them with the Museum. Specific focus will be on those donating up to $5,000 per year, while paying attention to monthly donors. 

• Development Communications:

Develop content for the "Our Museum in Action" program, including the build out of project specific web pages, the development of email communications about the program, and providing content for Memories and Dreams related to the program. 

• Prospect Research: 

Identify and provide background on new and existing donors who are making their first gift or significantly increasing their giving. This effort will be supported by a predictive modeling tool used to identify those with high probability to give and the capacity to make a major gift. Participate in regular prospect strategy meetings with the Development Team assist in tracking these efforts.  

• Membership Marketing: 

Responsible for developing and executing membership program promotions including regular email offers, direct mail where appropriate, digital advertising and renewal offers. Work with the Manager of Membership and Visitor Services and the Manager of Data Analytics to evaluate effectiveness of these programs and to continually improve the results. 

Secondary Responsibilities:

• Support the Director of Membership and Annual Giving in planning and executing fundraising campaigns including the annual appeal.
• Support the development of fundraising emails, including assisting with copy and audience selection. 
• Staffing of special events. Some evenings and weekends will be required. 
• All other duties as assigned

Qualifications

Education/Experience:

• BA/BS from a four-year college required with a major in Marketing, Communications, or Business management preferred.
• Previous experience working in a non-profit development office required, 3-5 years preferred.

Skills & Abilities: 

• Familiarity with Microsoft Office Suite and online search required. 
• Experience with Blackbaud Altru or other Blackbaud products is a plus but not required.  

Typical Equipment Used: 

Telephone, computers, and photocopiers/printers.

Typical Physical Demands: 

Working at a desk and viewing a monitor for extended periods of time.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekend and occasional evening coverage required.