Service Systems Support Administrator

2 weeks ago

Carlsbad, California, United States pyrocomm systems Full time

IMMEDIATE EMPLOYMENT

  • Compensation: $25- $32 Hourly DOE

About Us

Founded in 1980 in Huntington Beach, CA, Pyro-Comm Systems, Inc. has grown into one of California's premier fire alarm and low voltage contractors. With over four decades of proven expertise, we proudly serve clients from our offices in Irvine, Carlsbad, and the San Francisco Bay Area.

We specialize in design, engineering, and installation of Fire/Life Safety, Security Intrusion, Voice & Data, CCTV, Access Control, and more. Our reputation is built on a foundation of quality, customer satisfaction, and a team of dedicated professionals—many of whom have over 20 years of service with the company.

Summary Description

We are seeking a motivated and detail-oriented Service Systems Support Administrator to support our Service Department's ERP system. This entry-level position is ideal for someone looking to grow their skills in ERP administration, reporting, and service operations.

The ideal candidate is eager to learn, proactive, and ready to assist Service Management, Accounting, and IT in maintaining system functionality and improving processes across multiple departments.

Essential Duties and Responsibilities

  • Assist in administering, maintaining, and troubleshooting the Service ERP platform.
  • Provide basic user support and guidance for service team members.
  • Help manage user accounts, permissions, and departmental workflows.
  • Assist in maintaining accurate data across service orders, customer records, billing, and inventory.
  • Support development and generation of reports and dashboards for management.
  • Collaborate with internal teams and vendors on system updates, integrations, and process improvements.
  • Identify opportunities to improve system use and streamline processes.
  • Ensure data integrity and compliance with company policies.

Qualifications

  • 0–2 years of experience in ERP administration, business systems, or related roles.
  • Strong attention to detail, organizational skills, and eagerness to learn.
  • Proficiency in Microsoft Excel and database reporting tools.
  • Familiarity with ERP systems such as BuildOps or ServiceTrade is a plus.
  • Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

  • Comprehensive benefits package including Medical, Dental, Vision (employee contributions required), Basic Life/AD&D and Long-Term Disability Insurance (employer-paid), and FSA, HRA, and HSA options.
  • 401(k) Retirement Plan (employee contributions required).
  • Paid time off – vacation, paid holidays (no waiting period), and CA Paid Sick Leave earned per state law.
  • Opportunities for professional growth and advancement within a stable organization.
  • A respected company culture built on teamwork, integrity, and decades of industry leadership.

Ready to Build Your Future with Us?

Join our team as a Service Systems Support Administratorand grow your skills while helping keep our service operations running smoothly. Apply today and start your career with a company that values expertise, innovation, and dedication

Pyro-Comm Systems, Inc.

Empowering Safety. Enabling Innovation.

Pyro-Comm Systems, Inc. is an equal opportunity employer. All qualified candidates will be considered regardless of race, color, religion, national origin, sex, genetic information, age, disability, or veteran status.

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