Patient Access Specialist I

2 weeks ago

Conway, South Carolina, United States Conway Medical Center Full time

Position Summary:

The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.

Qualifications:

Education:

  • High School Diploma required.

Experience

  • Two (2) years previous customer service/administrative clerical experience required.
  • One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration

  • Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

  • Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
  • Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
  • Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
  • Collect and post co-payments and balances on accounts due.
  • Effectively utilize strong organizational skills.
  • Consistently display effective verbal and written communication skills.
  • Proficient understanding and use of technology/PC skills required.
  • Display exemplary core customer service skills.
  • Complete other duties as assigned by department leadership.

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