Business Analyst I, Operations

Overview:

We are seeking a Business Analyst I to join our dynamic Strategy Team. This role is pivotal in assisting strategic initiatives within our organization. As a Business Analyst, you should possess technical and analytical skills. The individual will be a Business Analyst I and is expected to work with our Senior Business Analyst and Relationship Manager to assist with coordination and collaboration with various stakeholders and partners.

Responsibilities:

• Support documentation of business requirements for new or updated applications.
• Assist in basic user testing activities to help ensure quality delivery.
• Help coordinate communication between business and technology teams.
• Document current processes and suggest simple improvements.
• Review incoming requests and help determine priority and next steps.
• Maintain partner profiles in SharePoint, including updates to contact details and documentation.
• Support onboarding tasks for new partners.
• Help analyze business data and prepare summaries to support decision-making.
• Create basic reports and presentations using Excel and PowerPoint.
• Learn and apply tools like SQL and PowerBI to support reporting and data visualization.

Qualifications:

• Excellent oral and written communication skills
• Analytical thinking and problem solving
• Ability to excel in a fast paced, highly challenging environment where multi-tasking and short deadlines are met with consistent ability to achieve financial accuracy
• Strong communication skills and experience interacting with all levels of Management
• Ability to work both independently and as part of a team
• Bachelor's degree preferably in a discipline requiring critical thinking and analytical skills.
• Minimum of 3 years of experience in a related analytical role is required.
• Analytical & problem-solving skills, including the ability to encourage new ways of looking at problems, processes, and solutions
• Experience pursuing long-term goals while balancing the short-term needs of the organization
• Advanced knowledge of Excel and PowerPoint.
• Moderate (or better) knowledge of SQL and PowerBI or similar data visualization and reporting tools
• Experience with data extraction and visualization and/or reporting
• Ability to self-direct; managing time and goals effectively with minimal supervision in both "build" and "run" stage business environments simultaneously.

Personal Competencies:

• To perform the job successfully, the Business Analyst must demonstrate the following competencies: performs multi-tasks under pressure, analyzes complex and diverse information; identifies and resolves problems in a timely manner; listens to others and solves conflicts; speaks clearly and persuasively and demonstrates group presentation skills; builds morale and promotes teamwork; adapts to changes in the work environment and implements effective changes to improve results; looks for ways to improve and promote quality and increase productivity; prioritizes and plans work activities; demonstrates accuracy and thoroughness; and meets productivity

The expected salary range for this role is $49k-$72k

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer:

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.