Service Analyst I

4 days ago

Jersey City, New Jersey, United States eTeam Full time $45,000 - $65,000 per year

Job Title: Service Analyst I
Location: Jersey City, NJ Hybrid (Remote Monday and Friday; Onsite Tuesday–Thursday)
Duration: 6-month contract

Must-Have Skills

• Strong organizational skills


• Familiarity with Microsoft Office Suite


• Ability to work remotely using VPN


• Basic familiarity with ChatGPT and Microsoft tools


• Ability to pivot quickly and maintain focus on repetitive tasks


• Attention to detail and punctuality

Overview
The Service Analyst I will support Institutional Annuities operations by ensuring accuracy, compliance, and timely execution of service tasks. This role is ideal for individuals who are organized, detail-oriented, and comfortable working independently in a fast-paced environment. No prior experience is required—training and coaching will be provided.

Key Responsibilities

• Sort and organize incoming mail, faxes, emails, and OneDrive files; assign to appropriate teams


• Index PDF documents into Global Search to maintain up-to-date records


• Review participant contract data for accuracy and completeness


• Prepare and send correspondence to contract participants


• Assign inbound correspondence to service representatives


• Monitor and track response timelines, ensuring timely follow-up


• Maintain accurate records in workflow systems and participant files


• Review forms and documents for compliance


• Process routine non-financial account activities


• Provide clear explanations of basic functional information to participants and colleagues


• Answer participant phone inquiries with clarity and professionalism


• Assist with locating missing participants and uncashed checks, including obituary searches


• Help employees locate tax forms when needed

Preferred Qualifications

• Associate's or Bachelor's degree preferred, or equivalent experience


• No prior experience required—on-the-job training provided

Interview Process


• Initial phone interview with hiring manager


• Follow-up in-person interview

Team & Culture

• Supportive and structured environment


• Client on independence, reliability, and professionalism.

  • Oracle Database Security Analyst

    10 hours ago

    Jersey City, New Jersey, United States DMV IT Service Full time $70,000 - $110,000 per year

    Job Title: Oracle Database Security AnalystLocation: Jersey City, NJEmployment Type: ContractAbout UsDMV IT Service LLC, founded in 2020, is a trusted IT consulting firm specializing in IT infrastructure optimization, cybersecurity, networking, and staffing solutions. We partner with clients to achieve technology goals through expert guidance, workforce...

  • Senior Business Analyst

    4 days ago

    Jersey City, New Jersey, United States AEGIS Insurance Services, Inc. Full time $125,000 - $150,000 per year

    AEGIS Insurance Services, Inc. ("AEGIS") has an immediate opening for aSenior Business Analystresponsible for the delivery and management of one or more business applications and/or financial systems. The individual works closely with the Lead Business Analyst and/or the business to understand, prioritize, document requirements, and manage the configuration...

  • Senior Data Analyst

    5 days ago

    Jersey City, New Jersey, United States ITnova Full time

    ITnova is seeking an experienced Senior Data Analyst to support the design, development, functional testing, and deployment of critical professional services workflows. This role require advanced knowledge in procurement processes, an in-depth understanding of all six Engineering division scopes and services, and diversity, equity, and inclusion...

  • Ethics Office Program Governance Analyst

    5 days ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corporation Full time $72,000 - $87,000

     SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group,...

  • Vendor Management Analyst

    3 days ago

    Jersey City, New Jersey, United States Rockefeller Capital Management Full time $70,000 - $80,000 per year

    About Rockefeller Capital Management Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from...

  • Restructuring Senior Analyst

    2 days ago

    Jersey City, New Jersey, United States Lord Abbett Full time $180,000 - $230,000 per year

    The Role:Lord Abbett seeks a highly motivated, team-oriented individual to join its Taxable Fixed Income group as a Restructuring Senior Analyst to focus on stressed, distressed, and in and out of court restructurings across all asset classes. This individual will be part of the Leveraged Credit Team and will interact with investment professionals across the...

  • Senior Analyst

    3 days ago

    Jersey City, New Jersey, United States Federal Farm Credit Banks Funding Corporation Full time $80,000 - $95,000

    POSITION: Senior Analyst – Investor RelationsACCOUNTABLE TO: Senior Vice President – Investor RelationsLOCATION: Jersey City, NJJob Type: Full-timeAbout the Company:The Federal Farm Credit Banks Funding Corporation (Funding Corporation) is a financial institution that issues debt securities to finance the loans, leases, and operations of the Farm Credit...

  • Data Quality Analyst

    5 days ago

    Jersey City, New Jersey, United States Maarut Inc Full time $90,000 - $120,000 per year

    We are seeking a Data Quality Analyst to join our Insurance business unit in London. In this role, you will be responsible for ensuring the accuracy, consistency, and reliability of data across our platforms. You will design and execute test plans for ETL processes, validate data transformations using SQL, and perform reconciliation across source systems,...

  • Business Analyst Regulatory

    4 days ago

    Jersey City, New Jersey, United States Talan Full time $100,000 - $145,000

    Company Description Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally.Present on five continents, the group achieved a turnover of 600 million...

  • Customer Service

    5 days ago

    Jersey City, New Jersey, United States Technogym S.p.A. Full time $100,000 - $115,000

    Our Company Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the...