Regional General Manager
2 days ago
Premium Indoor Racket Club Operator | New York, NY | Full-Time
About Us
We are a leading U.S. operator of premium indoor racket clubs, delivering a sports and lifestyle experience that blends world-class facilities, curated programming, and a thriving community. With multiple established locations in New York City and new clubs opening nationwide, we are redefining how Americans play, connect, and compete.
The Role
We are seeking an experienced
Regional General Manager
to oversee operations across our three New York City clubs. This leader will drive performance, consistency, and excellence across sites — ensuring each location delivers the best member experience, achieves financial goals, and reflects our brand standards.
Key Responsibilities
- Own the
P&L performance
of three NYC clubs, driving revenue growth, cost control, and profitability - Lead and develop a team of
General Managers and department heads
across locations - Implement and maintain
operational standards, processes, and KPIs
across all clubs - Drive
membership growth, retention, and engagement
through superior service and programming - Partner with marketing, events, and coaching teams to deliver a
world-class member experience - Ensure compliance with safety, staffing, and facility standards across sites
- Support new location openings and scaling initiatives in the NYC market
What We're Looking For
- 7+ years in
multi-site operations leadership
, ideally in
racket sports or premium fitness - Proven success in
P&L ownership, revenue growth, and retention - Strong people leader with experience managing
multi-layered teams - Familiarity with
racket sports culture
— tennis, pickleball, squash or ideally padel — and enthusiasm for the sport's community - Entrepreneurial, hands-on operator who thrives in a fast-growing environment
- Track record of delivering consistent standards and scalable systems
Why Join Us?
This is a unique opportunity to play a key leadership role in building one of the fastest-growing sports and lifestyle brands in the U.S. As the Regional GM, you'll shape the success of our NYC clubs while being part of a passionate, entrepreneurial team bringing padel and racket sports to new audiences.
Apply now and help lead the future of racket sports in New York.
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