Front Desk and Salon Assistant

7 days ago

Oakland, California, United States Saunders & James Full time $40,000 - $60,000 per year

Now Hiring a Front Desk & Salon Assistant Saunders & James Nail Care is looking to hire an assistant for our front desk. Come join our team in the heart of the Rockridge neighborhood in Oakland, just a 5 minute walk from Rockridge BART

Saunders & James is setting a new standard in nail care by developing less toxic, on-trend, custom manicures and pedicures paired with personalized attention to each customer.

We're looking for an experienced, solution-oriented front desk assistant to greet, guide and support our clients and employees, someone who loves the beauty business (and manicures) and who possesses a willingness to grow with our company.

This position reports to the salon owners and assistant manager.

Key Responsibilities:

  • Engage with clients to provide an exceptional customer experience, building and maintaining strong customer relationships
  • Assist the front desk, coordinate salon appointments and answer phones
  • Booking appointments
  • Support product inventory tracking and ordering
  • Light cleaning and organizing; maintain a clean, well-stocked and orderly work area
  • Assist management to ensure all visuals and merchandising are current and arranged for maximum customer appeal
  • Assist in any other day-to-day salon operations
  • Support and enforce a safe and sanitary compliant atmosphere

General Responsibilities:

  • Be a Saunders & James brand ambassador by embracing a positive disposition toward all employees, clients, and members of the community
  • Work in harmony and collaboration with all staff to share knowledge and uphold Saunders & James standards
  • Present a professional appearance and demeanor at all times
  • Help facilitate organization-wide quality improvement and business development
  • Maintain a positive work environment by seeking the resolution of concerns and offering solutions to problems
  • Promote a professional, respectful, fun and gossip free environment for customers and employees
  • Love learning and have fun

Requirements:

  • A record of exceptional customer service
  • Excellent, professional communication via phone, text and email
  • Ability to multi-task, prioritize and take initiative
  • Quick learner who is very comfortable with computers, devices and software; experience with scheduling software a plus
  • Detail-oriented and organized

Benefits:

  • Competitive pay
  • Free nail services
  • Career growth based on salon growth

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

  • 401(k)
  • Employee discount

Work Location: In person

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