Customer Service Supervisor

2 weeks ago

New Berlin, Wisconsin, United States Premium Waters Full time $60,000 - $80,000 per year

Imagine a career where you can enjoy being home every night and on the weekends Advance your career with a privately held company that is focused on bringing health-conscious bottled water, water filtration, and coffee solutions to every home and business Premium Waters is an industry leader with opportunities for growth all over the country.

Premium Waters, Inc. is looking for a Customer Service Supervisor to join our team in the Milwaukee area. This is a management position focused on training, developing, and implementing both operations and policies. Responsibility includes the oversight of a customer service team with the goal of customer satisfaction. You would work closely with the office manager, operations, warehouse, sales, and production department staff to ensure proper execution and development of all processes daily.

Feel good knowing that you are involved with products that people look forward to receiving, making this a fun job interacting with customers that are excited to be involved with your company. Enjoy a family-friendly environment where your success and well-being is of the utmost importance to the company and its success. Premium Waters offers a wealth of opportunities for growth and development. We are ready for you if you are flexible to change and excited about growth and development

As a valued team member, you will enjoy:

  • Competitive compensation
  • Great benefits package that includes medical and dental coverage as well as short term and long-term disability. Generous PTO package and paid parental leave.
  • 401(k) with match
  • Impressive wellness incentive program – including gym membership, insurance discounts, reimbursements and more for living a healthy lifestyle
  • Stability - Premium Waters is a financially sound organization that has grown through acquisition and continued reinvestment in the organization.

If you have the following, Premium Waters wants to hear from you:

  • 3+ years of customer service experience in an office environment.
  • Knowledge of Microsoft Word, Excel, and Outlook required.
  • Excellent verbal and written communication skills
  • Ability to problem solve and use critical thinking skills to deliver strategic, effective results.
  • Knowledge and experience with managing a customer database (software)
  • Accounts Receivable experience preferred.
  • Ability to be a leader with experience as a supervisor or manager with a passion for delivering exceptional customer service.

All new hires must pass a physical exam, background check and drug test. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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