Insurance Program Delivery Specialist

6 days ago

Norwood, Massachusetts, United States FM Full time

FM is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

This position is responsible for leading and managing the execution of insurance product and service delivery projects, overseeing timelines and deliverables, coordinating efforts across extended team members, and ensuring seamless, high-quality client support throughout the project lifecycle.

The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical knowledge of systems and procedures, under supervision.

  • Creates master insurance policies, invoices and any required additional documents for their book of business in accordance with negotiated terms and conditions, territory requirements and company compliance.
  • Manages their accounts renewals by leading extended team members to ensure timely processing of underlyers and invoicing.
  • Provides high quality customer service for internal and external client needs.
  • Responsible for assisting with the collection, review and processing of prospect/client locations and values in our corporate systems.
  • Maintains client and broker contact information and document distribution instructions.
  • Follows corporate procedures, guidelines and governance for processing of insurance deliverables.

Education: High School or GED required. Prefer some college/university coursework.

Experience: At least one year in an office environment, preferably within an insurance, finance or other regulatory environment. Combination of education and work experience

will be considered.

Skills

  • Proficiency in Microsoft Office, especially Excel
  • Strong written and verbal communication skills
  • Collaborative team player with ability to work independently
  • Experience in project coordination or management preferred
  • Ability to lead through influence and build trust in a fast-paced operations environment
  • Strong math aptitude with strong analytical and problem-solving skills-solving skills
  • Excellent planning, organization, and prioritization abilities
  • High attention to detail and accuracy, including proofreading
  • Self-motivated with solid time management skills
  • Comfortable working under pressure and adapting to change
  • Skilled at managing multiple tasks simultaneously
  • Proficiency in English required, multilingual skills a plus.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

  • Billing Specialist

    12 hours ago

    Norwood, Massachusetts, United States Thom Child and Family Services Full time

    The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers' billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists.Specific Job Duties and Responsibilities:Coordinates...

  • Specialty Navigator I

    6 days ago

    Norwood, Massachusetts, United States Optum Care Delivery Full time

    Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary...

  • Accounting Specialist

    6 days ago

    Norwood, Massachusetts, United States HallKeen Full time

    :Job Title: Accounting SpecialistLocation: Hybrid, Corporate Office - Norwood, MA 02062Hours: Full-Time – 35 hours weeklyPay Range $20-$23.50/hour depending on experienceJob Description:A Southeastern, MA Real Estate Management company is seeking a professional, detail oriented, organized individual to join the accounting team. This is an entry level...

  • Print Specialist

    1 week ago

    Norwood, Massachusetts, United States Staples Full time

    Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print...

  • Clinical Care Coordination Specialist

    1 week ago

    Norwood, Massachusetts, United States Reliable Respiratory Full time

    Clinical Care Coordination Specialist – High Tech and Enteral NutritionEqual Opportunity Employer/Disability/VeteransAbout Reliable RespiratoryReliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support.Equipment provided...

  • Radiology Aide I

    6 days ago

    Norwood, Massachusetts, United States Optum Care Delivery Full time

    Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary...

  • Supply Chain Specialist

    2 weeks ago

    Norwood, Massachusetts, United States Actalent Full time

    DescriptionOversee daily supply chain operations, including procurement, inventory management, and logistics.Coordinate with suppliers, vendors, and internal teams to ensure timely delivery of goods and services.Monitor inventory levels and manage stock replenishment to avoid shortages or overstock situations.Resolve operational issues and address any...

  • Warehouse Parts Drivers

    7 days ago

    Norwood, Massachusetts, United States DCD AutomotiveNucar Full time

    Nucar Parts Warehouse is adding Parts Drivers to our teamAs a Parts Warehouse Delivery Driver, you'll play a vital role in our parts department. You'll be responsible for the safe and prompt delivery of automotive parts to local customers and service shops, maintaining warehouse organization, and assisting with inventory managementJob Requirements:Deliver...

  • Social Worker

    3 days ago

    Norwood, Massachusetts, United States Thom Child and Family Services Full time

    This position offers a salary range of $58,000 to $63,000. Actual pay will be based on relevant skills, qualifications, and experience.Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)?  Are you passionate about making a difference in the lives of families?  Thom Child & Family Services located...

  • Senior Research Engineer – Mechanical

    2 weeks ago

    Norwood, Massachusetts, United States FM Full time

    Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the...