Health Insurance Specialist

4 days ago

Birmingham, Alabama, United States Birmingham Full time
BASIC FUNCTION

This position is responsible for promoting the company's cadre of products to consumers and achieving monthly sales objectives using consultative telephone selling techniques. Incumbent is expected to professionally represent the company and offer prospects a clear, concise explanation of the available products best suited to their needs. Primary activities of this position include handling inbound calls, making outbound calls, email, and interacting via the Internet. The incumbent most hold a health and life insurance license and will be required to pass all CMS tests administered upon hire and annually.


PRINCIPAL ACCOUNTABILITIES
  1. Ability to effectively handle inbound calls and make outbound calls while employing the consultative selling techniques to determine which product or options best align with the prospect's need. Demonstrate the value of the product and correlate the recommendation with the needs of the prospect.
  2. Responsible for generating new leads through referrals and working from a pool of leads generated from direct response marketing vehicles and/or current members leaving other Blue Cross Blue Shield of Alabama plans.
  3. Adherence to CMS guidelines and specifications while selling a Medicare product, including those prohibiting a comparison with the competition, the appearance of selecting "healthy" individuals only and avoiding specific language that may indicate that Blue Cross Blue Shield of Alabama is endorsed by Medicare. Remains current on CMS marketing guidelines to ensure compliance with CMS contract governing Medicare Advantage.
  4. Portrayal of a positive and professional image of the Company and its associated products over the telephone (speaking) and via the Internet (written communication).
  5. Responsible for assisting applicants in completion of their enrollment so as to ease the enrollment process for those interested in becoming members.
  6. Accomplishes the above (#1-#5) in a manner that optimizes departmental effectiveness through/by the following:
    • Adapting to interruptions in the work routine or changes in work situations, rules, assignments, etc. without becoming dissatisfied or losing efficiency.
    • Adapting to and coping with the pressures of production associated with the job.
    • Working to accomplish tasks without frequent or close supervision.
    • Maintaining the confidentiality of information.
    • Dealing effectively with many types of people in delicate, frustrating, or tense situations.
    • Cooperating with fellow employees and managers when joint endeavors are required to achieve departmental goals.Performs all tasks in a quality and consumer-focused manner.
REQUIRED QUALIFICATIONS
  1. Experience with sales and/or demonstrated ability to work in a sales environment.
  2. Alabama Health and life insurance license.
  3. Four-year college degree preferred.
  4. Demonstrated ability to communicate effectively, possessing excellent verbal and written skills.
  5. Annual tested compliance with CMS marketing regulations.
  6. Self-motivated, enthusiastic, achievement driven and committed to reaching departmental goals.
PREFERRED QUALIFICATIONS
  1. Minimum of 1-2 years experience selling over the telephone, preferably in a sales call center environment.
  2. Knowledge and application of consultative selling techniques.
  3. Computer proficiency

  • Independent Life Insurance Specialist

    1 week ago

    Birmingham, Alabama, United States Farmers Insurance - The Hadder Agency Full time $180,000 - $364,000 per year

    Job OverviewJoin Farmers Insurance - The Hadder Agency, a well-respected insurance agency committed to providing outstanding customer service in Hoover, Alabama. As an Independent Life Insurance Specialist, you will play a key role in protecting individuals and businesses from financial loss while ensuring their peace of mind.In this important position, you...

  • Life Insurance Claims Specialist

    1 week ago

    Birmingham, Alabama, United States Protective Full time $41,600 - $50,000 per year

    The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Protective is seeking a detail-oriented and empathetic Claims Specialist to...

  • Insurance Agent

    19 hours ago

    Birmingham, Alabama, United States JOSH SMITH INS AGENCY INC Farmers Insurance Full time

    Job OverviewAre you ready to take control of your financial future and thrive in a dynamic environment? Farmers Insurance Team in Northern Alabama is seeking motivated Insurance Sales Representatives to join our growing. We support over 30 agents throughout the area, providing Auto, Home, Business, and Life Insurance to help protect our clients and their...

  • Insurance Onsite Relationship Specialist 92711

    1 week ago

    Birmingham, Alabama, United States New York Life Full time $42,500 - $60,000 per year

    Job DescriptionRequisition ID92711DepartmentService Experience Value StreamJob FunctionService Experience Value StreamLocationBirmingham,Alabama,United StatesRole Location DesignationFully OnsiteLocation Designation: Fully OnsiteBusiness Unit OverviewJoin our Field Service Team, the driving force behind the delivery of exceptional experiences for New York...

  • Therapy Care Specialist

    6 days ago

    Birmingham, Alabama, United States Soleo Health Full time $35,000 - $48,000 per year

    Full-time Description Soleo Health is seeking a Therapy Care Specialist to support our Hoover, AL Specialty Infusion Pharmacy. Join us in Simplifying Complex CareInfusion or specialty pharmacy experience required. Must be a licensed pharmacy technician in Alabama.Soleo Health Perks:Competitive Wages401(k) with a MatchReferral BonusPaid Time OffGreat Company...

  • Credentialing Specialist

    6 days ago

    Birmingham, Alabama, United States Triton Health Systems Full time $40,000 - $80,000 per year

    Provider Services SpecialistLocation: Birmingham, ALWhy VIVA HEALTH?VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.VIVA...

  • Financial Specialist Assistant

    1 week ago

    Birmingham, Alabama, United States South Haven Health and Rehabilitation Full time $45,000 - $65,000 per year

    Financial Specialist Assistant HR/PayrollJoin our team at South Haven Health and Rehabilitation LLC in Hoover, AL. We are a dedicated long-term care and rehabilitation facility. As a Financial Specialist Assistant In this role, you will work under the direction and supervision of the Financial Specialist to ensure the successful and timely completion of...

  • Billing Specialist

    2 weeks ago

    Birmingham, Alabama, United States Grandview Medical Center Full time

    As a Billing Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for...

  • Talent Acquisition Specialist

    6 days ago

    Birmingham, Alabama, United States BRADFORD HEALTH SERVICES Full time $45,000 - $65,000 per year

    About Company:We're officially a Great Place To Work We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.Read more here: This certification reflects the culture we've worked hard to...

  • Experienced Dispatcher – Weekly Pay + Health Insurance

    2 weeks ago

    Birmingham, Alabama, United States Weil Wrecker Service Inc. Full time $42,000 - $62,000 per year

    Dispatcher / Call Taker – Day ShiftFull-Time | Overtime + 401(k) + Paid BenefitsWeil Wrecker Service – Birmingham, ALJoin one of Birmingham's most trusted towing and recovery companies Weil Wrecker Service, proudly serving the metro area since 1977, is looking for a dependable and detail-oriented Dispatcher / Call Taker to join our growing team.This role...