Product Manager

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

The Role:

As the Product Manager for ExamSoft Insights, you will be responsible for managing a suite of data and reporting workflows within Turnitin's assessment products. ExamSoft is an assessment platform that combines best-in-class secure assessment with rich data and reporting to enable our customers to effectively assess exam-taker performance. The reporting platform is a critical piece of this value proposition, enabling us to further our customers' educational missions and professional goals.  

As Product Manager, you will work closely with various stakeholders, including UX, engineering, customers, sales, marketing, and support to ensure successful delivery of product features that align with our business goals and meet our customers' needs. 

The ideal candidate will have an understanding of educational technology, user needs in academic settings, and proven ability to drive product development, especially for mature products. This role will collaborate closely with other Product Managers to contribute to the success of the platform across multiple domains and projects. We are looking for a talented communicator, who can translate customer needs and workflows into technical requirements and detailed backlogs for delivery. As a remote employee, the position requires exceptional team collaboration, self-motivation and ability to forge new relationships via synchronous and asynchronous technology.  

Responsibilities:

• Work closely with key stakeholders to inform/develop/maintain the product strategy and roadmap for new reporting capabilities in ExamSoft
• Proactively collaborate with UX, engineering, and QA to identify and manage requirements, build core capabilities, and efficiently solve for unique capabilities
• Support engineering with clear, detailed requirements for product features and enhancements
• Define, manage and report on roadmap status for assigned projects, ensuring alignment with company objectives and market needs
• Analyze user feedback, data, and market trends to refine and improve product offerings.
• Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements.
• Work across teams to support releases, ensuring accurate market messaging, streamlined onboarding and informed, responsive support

Qualifications

Essential:

• 3-5 years of Product Management or equivalent experience
• Bachelor's degree or equivalent experience
• Extensive experience with Agile software development methodologies with direct experience creating and managing product backlogs
• Able to partner with engineering to scope, plan, prioritize and ensure efficient delivery of product features.
• Experience working directly with customers to gather feedback, validate requirements and ensure post-release product satisfaction.
• Experience working with sales, marketing, customer success and executives to align product delivery with business strategy.
• Strong analytical skills with experience using metrics to drive product decisions and measure product performance
• Experience working with cross-functional teams in a remote-first environment

Desired:

• Bachelor and/or advanced degree in a related field (Computer science, business administration, instructional design, etc)
• Understanding of the educational technology landscape including experience with LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, Schoology, and others
• Experience presenting on product releases or roadmaps at industry shows, webinars and internal meetings
• Versed in user experience (UX) design, with hands-on experience creating wireframes and workflow diagrams
• Experience working with APIs, LTI standards, and other integration technologies.
• Track record of managing and delivering software products that integrate with third-party platforms.

Additional Information

The expected annual base salary range
for this position is:
$83,400/year to $139,000/year.
This position is bonus eligible / commission-based.

As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission
is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values
underpin everything we do.

• Customer Centric
• We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning
• We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity
• We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership
• We have a bias toward action and empower teammates to make decisions.
• One Team
• We strive to break down silos, collaborate effectively, and celebrate each other's successes.
• Global Mindset
• We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• * varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.