Account Manager-Tampa, FL

Job Type

Full-time

Description
Join our team at Integrated Renovations-Transforming Spaces, Enhancing Value
Company Overview:
Integrated Renovations is a general contractor that specializes in value-add renovations to multifamily properties throughout Texas and the Southeast.

At Integrated Renovations, we see the big picture of an owner's needs when making major investments in their multifamily units. We focus on the sweet spot of getting a great return for our clients, while keeping their tenants satisfied and the units performing.

Integrated Renovations has active projects in several different locations throughout the Southeast, from Dallas-Ft. Worth to Charleston, and everywhere between.

Job Overview:
The Account Manager will partner with senior team members to develop new business opportunities and manage new and existing business relationships.

This role requires the individual to be based in the Tampa/St. Petersburg, FL area or willing to relocate prior to the start date.
Responsibilities:
Sales Management

• Utilize established strategies to maintain and/or expand sales within an assigned territory.
• Partner with senior team members to prepare a plan for each account, identifying short- and long-term needs.

Account Documentation and Reporting

• Document account activity and maintain accurate records of customer interactions and feedback.
• Provide reports on budget and sales activity for a given period of time.

Customer Service Management

• Contact customers regularly to maintain account relationships, advise them of new product and service offerings, and obtain feedback on products.
• Serve as a point of escalation for issues encountered during the renovation process, expediting resolution of customer problems and complaints.

Communication and Collaboration

• Share ideas and customer needs throughout all phases of the product life cycle, including planning, design, integration, installation, and management.
• Contribute to quarterly and annual business forecasting by providing account trends and sharing future client needs.

Recording Keeping and System Implementation

• Design and implement a record-keeping system to manage all necessary data related to account management activities.

Requirements
Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
• Minimum 3+ years of relevant work experience in account management, business development, or sales within the construction or renovation industry, demonstrating a track record of success in revenue generation and client relationship management.
• Strong analytical skills with the ability to forecast future revenue and understand financial implications of account management decisions.
• Excellent interpersonal and communication skills, with a customer-centric mindset and a proven ability to build and nurture client relationships.
• Experience in coordinating preconstruction activities, including bid walks, estimating, and proposal development, with a keen attention to detail and ability to manage multiple projects simultaneously.
• Collaborative mindset with the ability to work effectively with cross-functional teams, including estimators, project managers, and production staff, to achieve common goals and deliver exceptional customer service.
• Strong problem-solving skills with the ability to intervene and address client issues promptly and effectively, ensuring positive outcomes and client satisfaction.
• Ability to thrive in a fast-paced and dynamic environment, adapting to changing client needs and business priorities while maintaining a focus on delivering results and driving.

At Integrated Renovations, we believe in supporting our team members with a comprehensive benefits package that promotes health, well-being, and work-life balance.

Here's what you can expect:

• Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy.
• 401(k) Plan: Competitive company match to help you plan for your future.
• Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge and take care of personal matters.
• Paid Holidays: 15 paid holidays throughout the year to celebrate and relax.
• Competitive Market Pay: We offer competitive salaries to ensure that your compensation reflects your skills and experience.

Join us and experience a work environment that values and invests in its people