Customer Service Representative

2 weeks ago

Westlake, Ohio, United States Restore Hyper Wellness - RHWM022 Full time

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Wellness resources


Benefits/Perks
  • A competitive salary + commission + bonus
  • Flexible Schedules
  • Casual Dress-code 
  • Fun, wellness-focused work environment 
  Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.   Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.      Responsibilities
  • Greeting clients and assisting them with Restore's wellness services
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care    
  • Performing opening and closing procedures
  • Maintain a safe, clean and secure environment for all guests and employees.
  • Serve as an expert on Restore products and services.
  • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
  • Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
  Qualifications
  • You're passionate about health and wellness 
  • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe. 
  • Working weekends doesn't bum you out 
  • Communication and collaboration are some of your strong suits 
  • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field 
 

Compensation: $15.00 per hour

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.


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