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Sales Development Representative

3 weeks ago

Westlake, Ohio, United States Trust20 Full time

Sales Development Representative

Trust20 – A Division of Gordon Food Service

Hiring in partnership with Bridgeway Partners

About Trust20

Trust20 is modernizing how restaurants and foodservice professionals approach safety, training, and certification. As a division of Gordon Food Service, we provide fully digital, easy-to-use solutions for Food Handler and Food Manager training, Food Protection Manager Exams, and Food Allergy certification.

We combine deep industry expertise with a modern, customer-focused platform helping restaurants elevate their culture of safety and stay compliant with confidence.

Position Overview

The Sales Development Representative is a field-based sales role responsible for growing Trust20's presence throughout your assigned territory. You'll be responsible for building relationships with local restaurants, introducing Trust20's training solutions, and developing a strong network within the hospitality community.

This role is ideal for someone early in their sales career who thrives in a people-focused, on-the-go environment.

Experience Level:
0-3 years

Reports To:
Sales Manager, Trust20

What You'll Do

  • Visit restaurants and foodservice businesses in your territory to introduce Trust20 solutions
  • Build relationships with owners, managers, and key decision-makers
  • Conduct outreach via calls and emails to schedule meetings and follow-ups
  • Deliver brief presentations on Trust20's training and certification offerings
  • Maintain accurate notes, activity, and pipeline updates in the CRM
  • Strengthen brand visibility by engaging with the local restaurant community

Who Thrives in This Role

  • Enjoys being out in the field and client facing
  • Self-motivated, organized, and comfortable managing a schedule
  • Curious about how restaurants operate and eager to learn
  • Energized by building relationships and making frequent connections

Preferred Qualifications

  • 0–3 years of sales, customer service, or hospitality experience
  • Restaurant or foodservice background is a plus
  • Strong communication and relationship-building skills
  • Ability to navigate a CRM and manage territory activity
  • Reliable vehicle for travel within the assigned area

What Trust20 Offers

  • Competitive compensation with performance incentives
  • Support from a nationally recognized organization
  • Clear opportunities for growth and development
  • Meaningful work that helps improve safety across the foodservice industry