Courtesy Cart Driver- CACTI Park of the Palm Beaches

Department: Stadium Operations

Supervisor: Coordinator, Operations & Events

Classification: Part-time/Non-exempt (Seasonal)

CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals.  This is a two-team state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

Summary/Objective:

The Courtesy Cart Driver provides on-site transportation for guests using a golf cart, serving as the first point of contact. Responsibilities include greeting guests warmly, assisting with directions, anticipating needs, and delivering exceptional customer service. The role requires a valid driver's license and a clean driving record.

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Safely transporting patrons in passenger golf carts amongst Spring Training facilities (mostly gamedays) via courtesy shuttle service.
• Prior to shift, inspecting cart to ensure they are in proper operating order (to include fuel levels, seat coverings, tires properly inflated, headlight functionality, overall cart cleanliness, etc.). 
• Working with Stadium Operations full-time supervisory staff to ensure proper reporting procedures should any issues arise and need to be addressed (with equipment or patrons).
• Reference and comply with golf cart safety training program.
• Performs other related duties as assigned.

Education or Experience and/or Skills:

• High School Diploma or GED equivalent preferred.
• Valid U.S. driver's license.
• Must have reliable transportation to and from work.
• Previous experience in a customer service role preferred.
• Strong interpersonal skills and able to provide excellent customer service and hospitality.
• Ability to communicate effectively.
• Maintain a professional appearance.
• Must always represent the Ballpark in a professional manner.
• Ability to work extended hours, nights, weekends and holidays.

Work Environment:

This job operates in a stadium setting. The noise level is usually moderate but can be loud within the stadium environment. Employee must be alert at all times due to the threat of bats, balls, and other objects liable to be present and active.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close and focused vision. While performing the duties of this job, the employee is regularly required to see, hear, touch frequently. The employee is required to sit for long periods of time to drive the cart during required shift.  Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time. May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20 lbs. on occasion.

Position Type and Expected Hours of Work

This is a part-time/seasonal position. Ability to work a flexible schedule, including; extended hours, evenings, weekends and holidays.

Travel

No travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

EOE/M/F/Vet/Disability