Senior Fulfillment Lead

Company Profile:

Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development

Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm.

Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and Amazon.

We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere

Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status.

Job Purpose:

We are seeking a Senior Fulfillment Lead to join our vibrant team and help us spread the joy of gardening If you have relevant experience and are passionate about sustainable living and making a difference, we would love to have you on our team 

Essential Responsibilities:

• Assist Fulfillment Supervisor with administrative functions and operations of the order processing and fulfillment team.
• Collaborate with Customer Service and Operations departments to quickly and professionally address customer complaints and queries related to fulfillment and delivery.
• Research and resolve errors; initiate efforts to prevent recurrence by addressing the root cause.
• Organize workload throughout the department to maximize efficiency and meet on-time delivery goals.
• Check inbound deliveries for accuracy; report any discrepancies, missing parts, or defects to the supervisor immediately.
• Ensure that the inventory is stored and organized properly.
• Assist in organizing the assembly workflow.
• Identify and implement opportunities for continuous improvement of inventory management processes.
• Train new hires and existing employees on processes and procedures, as needed.
• Provide department, productivity, and efficiency reporting.
• Maintain a clean, safe, and organized warehouse environment in accordance with department standards.
• Comply with Company policies and procedures.
• Perform all other duties as assigned.

Requirements

• Minimum 2-3 years of experience in warehouse operations, fulfillment, or inventory is REQUIRED.
• At least 1 year in a lead, supervisory, or coordinator role is REQUIRED.
• Experience with warehouse management systems (WMS) or inventory software.
• Excellent management and interpersonal skills with the ability to motivate a team to accomplish objectives.
• Strong verbal and written communication skills.
• Ability to solve conflicts among coworkers.
• Ability to remain organized.
• Working knowledge of Excel is strongly preferred.
• Basic understanding of records, inventories, and other routine documentation used in the warehouse.
• Thorough understanding of warehouse procedures and regulations.

Physical Demands:

This position requires the ability to stand and bend for long periods of time with occasional squat, stoop, and turn at waist in a warehouse environment. Must be able to lift and/or move up to 70 lbs. unassisted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Location and Work Schedule:

• This is a full-time, on-site position based in Tomball, TX.
• 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377.
• Monday through Friday.
• 8:00 AM to 4:30 PM. Lunch break 12:00 pm to 12:30 pm.

Benefits

• Pay range starts between $23-$25 per hour.
• Flexible Paid Time Off.
• 12 PTO days per year, accrued bi-weekly, with incremental increases annually.
• 7 paid Holidays.
• 401k contribution match of 4%.
• Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
• Toll Roads Allowance of $100 per month.
• Company-sponsored breakfasts and lunches.
• We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding