FOH Manager

6 days ago

Baltimore, Maryland, United States Iron Rooster Full time $55,000 - $60,000 per year

The BEST BREAKFAST/BRUNCH restaurant in Maryland is hiring for Daytime-Only shifts with immediate positions available. Are you tired of working late into the night? Do you want to be home in time for dinner with family or friends? Look no further, Iron Rooster has the job for YOU We are looking for an Experienced Front of House Restaurant Manager who is a self-starter and is ready to hit the ground running.

The Front of House Manager is responsible for the day-to-day operation and management of the restaurant. They are responsible for supervising front of house staff and for reporting to the General Manager.

Job Duties:

  • Manage a team of front of house staff including scheduling, training, and general supervision

  • Involved in the interviewing and selection of front of the house staff

  • Responsible for leading front of house restaurant operations

  • Ensures the highest quality product reaches our guest and meets specifications

  • Ensures that all productivity and quality standards are maintained

  • Ensures a high standard of service efficiency, sanitation and training

  • Provides leadership that demonstrates skill and awareness to support guest satisfaction.

  • Ensures appropriate safety and security in the restaurant

  • Assists in preparation of financial records in relation to daily center operation

  • Ensures customers receive prompt, efficient, courteous service.

  • Provides work direction to other employees on required tasks

  • Performs regular 'table touches' to solicit feedback and communicate appropriate information

  • Builds relationships with guests for the purpose of ensuring excellent guest service and prompt resolution of service issues

  • Handles complaints of employees and disciplines employees

  • Responsible for providing feedback on front of house staffs evaluations

  • Perform other duties as assigned

Job Specifications:

  • 3+ years restaurant management experience, bachelor's degree preferred

  • Restaurant training experience preferred

  • Bilingual in Spanish is a plus

  • Organized and capable of multi-tasking with attention to detail

  • Excellent customer service and interpersonal skills

  • Experience using POS systems, preferred Micros

  • ServSafe certificate preferred

  • High standards of personal hygiene and personal appearance

Equal Employment Opportunity: Iron Rooster is an Equal Opportunity/Affirmative Action employer that complies with Title IX of the Education Amendments Acts of 1972, as well as other applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: $55, $60,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Restaurant management: 1 year (Preferred)
  • Hospitality management: 1 year (Preferred)

License/Certification:

  • ServSafe (Preferred)
  • TIPS (Preferred)

Shift availability:

  • Day Shift (Preferred)

Ability to Commute:

  • Baltimore, MD Required)

Work Location: In person

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