Print Technology Specialist

SUMMARY:

MCAD is seeking a Print Technology Specialist. This position oversees operations of the MCAD Service Bureau and Digital Print Lab. The Print Technology Specialist must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution. 

DETAILS: This is a full time, non-exempt position expected to work 35 hours a week. This position reports to Director of Print Technology Services and is paid $22-23 hourly. 

TO APPLY: Please submit a resume and cover letter to Priority will be given to those who respond by 1/23/25. 

PRIMARY RESPONSIBILITIES:

• Service Bureau and Digital Print Lab:
  • Process and complete campus customer request.
  • Provide quality control and oversight of all production.
  • Provide appropriate software and hardware assistance for customers and staff.
  • Promote print production best practices.
  • Troubleshoot and diagnose hardware and equipment problems.
  • Act as primary print technology operator in the afternoons.
  • Give or assist with classroom demonstrations and presentations.
  • Provide one-on-one job consultation for all customers.
  • Maintain calibration of monitors, printers, scanners, and creation of color profiles.
• Administration:
  • Assist in reconciling department chargebacks, inventory, supply management, and staff scheduling.
  • Act as secondary PaperCut administrator.
  • Administer online reservation calendar for Epson print stations in SB and DPL.
  • Evaluate and test new hardware, product, and service offerings
  • Create and edit documentation and publications in support of services.
• Perform other duties as assigned.
• Represent MCAD's vision, mission, and values. 
• Create and embrace a community of equal opportunities and inclusivity.

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibility over student workers and casual labor employees in the Service Bureau.

Requirements

EDUCATION & EXPERIENCE

• Associate degree or equivalent in design or related field, required. BS/BFA in relevant fields preferred.
• One (1) year of general print/copy/production service, required.
• Technical knowledge of Mac computers, printing and finishing equipment, required.
• Familiarity with Adobe Creative Suite software, and knowledge of print/design concepts, strongly preferred.
• Good verbal and written communication skills, strongly preferred.
• Some supervisory experience, preferred.
• Ability to work independently and delegate tasks to other staff as needed, preferred.
• Ability to prioritize and organize work, preferred.
• Experience working in a college environment, helpful.

ENVIRONMENT: This position operates in a professional office environment. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job.

BENEFITS: MCAD's community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage.
MCAD promotes work-life balance with a 35 hour work week. Employees also receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, summer days, and volunteer time off. In addition, after six months of service, full-time employees and their eligible dependents can receive tuition benefits at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor's degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master's degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. 

MCAD is especially interested in candidates from under-represented groups as well as individuals who have experience with diverse populations who can contribute to the diversity and excellence of the MCAD community.