Technology Consultant, Software and Control
2 days ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us
Job Description
The Technology Consultant is a technical resource for Rockwell Automation technology and products within their area(s) of expertise, able to articulate capability and benefits of portfolio to customers. You will deliver demonstrations and proof of concepts, and will be a trusted advisor to the sales organization and channel to market. You are responsible for technical support in pre-sales activities for a specific range of products within a defined geography. You will be the technical product expert within the sales organization for customer pursuits, and will augment Distributor Specialist capability in areas lacking coverage. You will assist in commercial marketing activities, interface with Product Business Units, be the point of contact for product and quality issues, and provide post-sales troubleshooting when needed.
You will work in a remote capacity, and will report to the Manager, Technology Consultants. You will need to travel within the assigned territory up to 30% of the time.
Your Responsibilities:- Be the technical product expert and focal point in the region/geography for the product range.
- Facilitate and provide product-based training to the sales team & channel.
- Co-operate with the sales force in promoting the product range to all customers with presentations, demonstrations, proof of concepts, performance tests, and similar activities.
- Define and explain product differentiators and values versus competition.
- Analyze product lines, have knowledge of competitor's strategies, and further define competitive differentiators.
- Participate in trade shows, seminars, or similar marketing activities, offering demonstrations and product expertise to customers where needed.
- Support market access (Distributor & Systems Integrators) to ensure their capability in expressing the value and demonstration of RA products or technologies
- Assist Business Lead in the launch of new products to the sales team and channel.
- Validate and resolve compatibility issues of products within architectural solutions and provide guidance to customers/sales force.
- Update customers on new products and technology related to customers' industry and application needs as a resource to the named account team.
- Provide product gap and development feedback to appropriate team.
- Work with Tech Support on escalation of post sales product issues.
- Focus on opportunities that support Rockwell Automation's strategy.
- Understand business models, organization and go to market strategy, leverage where appropriate.
- Keep sales and customer relationship management data up to date in tools (i.e. SFA), optimizing activities by using tools.
- Bachelor's Degree or Equivalent Years of Relevant Work Experience.
- Valid Drivers License
- Legal authorization to work in the United States. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Typically requires a minimum of 5 years of experience with the Logix platform, Stratix networking hardware, FactoryTalk HMIs, and PlantPAx.
- 5+ years of related experience in industrial automation and product experience.
- 5+ years of solution and application expertise, and related demonstrated sales experience.
- Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
- Proven ability to exceed customer expectations in a sales environment.
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
For this role, the Total Target Compensation is from 141, ,400 USD Annual of which 80% is base salary and 20% is variable.
- This position is part of a job family. Experience will be the determining factor for position level and compensation.
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team
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