Admissions Coordinator

2 minutes ago


Muskegon, Michigan, United States Optalis Healthcare (Health & Rehabilitation Centers) Full time

Admission Coordinator

Optalis Healthcare & Rehabilitation of Muskegon

1061 W Hackley Ave, Muskegon MI 49441

Under the supervision of the Admissions Director, the Admissions Coordinator assists with the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility.

Essential Job Duties & Responsibilities:

  • Work closely with the Admissions Director to coordinate all admissions into the center.

  • Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.

  • Coordinate admission process to ensure room readiness, 1st Impressions and ensure necessary equipment is in place.

  • Greenlight new admissions, welcome them and answer any questions.

  • Answer phones timely, respond to inquiries.

  • Conduct tours.

  • Coordinate timely admission contract completion.

  • Work to maintain a census culture within the center.

  • Work to maintain and exceed the census goals.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Excellent sales and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Strong analytical and problem-solving skills.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Ability to function well in a high-paced and at times stressful environment.

  • Proficient with Microsoft Office Suite or related software.

  • Some local travel may be required.

MKG

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