Holistic/Medical Office Assistant

3 days ago

Buffalo, New York, United States Synergy Nutrition & Wellness Full time

Benefits:

  • Employee discounts
  • Flexible schedule
  • Training & development

About Us
Synergy Nutrition and Wellness is a rapidly growing integrative wellness center dedicated to whole-person health and root-cause healing. We blend eastern and western modalities, functional muscle testing, and family practice medical services to help individuals and families achieve long-term, sustainable wellness.

Our team is collaborative, mission-driven, and passionate about creating a welcoming experience rooted in education, empowerment, and holistic healing.

Position Overview
We are hiring a motivated and wellness-aligned
Medical Assistant
to support our busy holistic medical practice. This is a
temporary maternity leave position
, with strong potential for continued employment and advancement into other roles within the company. Possible future opportunities include:

  • Front Desk
  • Ordering & Inventory
  • Patient Coordination
  • Wellness Support Roles

If you are a self-starter with strong customer service skills who thrives in a fast-paced, purpose-driven environment, we want to meet you.

Responsibilities (Immediate Medical Assistant Role)

  • Assist practitioners with patient care using traditional and holistic modalities
  • Address and manage provider messages in Praxis
  • Create new patient charts, ensuring accurate documentation and labeling
  • Copy daily schedules from MindBody into Praxis, including provider notes
  • Scan and upload physical medical records into the appropriate charts
  • Sort PraxDocs with accurate service and collection dates
  • Request medical records from outside facilities as needed
  • Manage incoming and outgoing faxes
  • Create patient charts for HBOT clearance requests and attach documentation
  • Schedule patients per provider request
  • Handle medical-related calls from pharmacies, labs, insurance companies, and medical offices
  • Process medication and supplement script requests, imaging orders, and medical/surgical clearances
  • Assist with prior authorizations and appeals
  • Submit Boston Heart inquiries as directed
  • Assist with EKGs, vitals, and Alpha-Stim devices
  • Provide scribing support when necessary
  • Assist patients during checkout, schedule follow-up visits, and support supplement purchases

Qualifications

  • Medical Assistant experience preferred but not required for the right candidate
  • Experience with Praxis preferred but not required
  • Strong computer skills; familiarity with Google Workspace
  • Interest in holistic wellness, functional medicine, and integrative healthcare
  • Excellent communication and interpersonal skills
  • Positive, dependable, and team-oriented
  • Strong organizational and multitasking abilities
  • Quick learner with high adaptability
  • Customer service mindset is essential

Ideal Candidate

  • Wellness-minded and open to holistic health approaches
  • A supportive and collaborative team player
  • Thrives in a learning-focused environment
  • Empathetic, professional, and patient-centered
  • Proactive and able to take initiative

What We Offer

  • Opportunities for advancement across multiple departments
  • Supportive and collaborative team culture
  • Exposure to both eastern and western medical practices
  • Competitive pay and company discounts

How to Apply
Please submit your resume and three references to:

Open Interviews
Thursday, 12/11/25 & 12/16/25

9:00 am–11:00 am

6622 Main Street, Suite 7, Williamsville, NY

No appointment required.

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