Medical Assistant

3 days ago

Buffalo, New York, United States Spectrum Health and Human Services Full time

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Full-time: Various Locations

JOB DESCRIPTION:

To provide clinical support services to Nursing Services.

ESSENTIAL FUNCTIONS:

Knowledge and demonstration of agency core values in day-to-day activities.

Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.

Demonstrates the ability to effectively use technology and appropriate use of support.

Providing compassionate patient support and care, attention, and assistance during office visits

Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments

Gathering data and documenting information in EMR and reporting any concerns to nursing leadership

Obtaining and recording vital signs

Drawing blood as needed, when fully trained to do so.

Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs

Maintains contact with individuals to assure outcome of medline request are completed

Maintains a central reference point for medline issues for updates/status changes

Obtaining prior authorizations

Obtains PMP documentation as needed for medication review

Looking up HealtheLink documents as requested

Performs clinical activities as assigned

Performs data/spreadsheet, faxing, scanning etc for information flow

Runs reports as requested by Nursing leadership

SKILLS:

Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.

Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual's rights and personal preference in treatment are essential

Work effectively on multiple tasks concurrently

Present a strong professional image

Exercise exceptionally good judgment

Exceptional interpersonal skills, judgment, and decision-making skills

Must possess excellent oral and written communication skills in English

Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.

Additional duties as assigned.

EDUCATION REQUIREMENTS:

High School Diploma or GED

EXPERIENCE:

1 year preferred

Must possess a valid Driver's License with a satisfactory driving record and possess a personal vehicle for job requirement.

LICENSURE/CERTIFICATE:

Applicable Certification/Degree in Medical Assisting Preferred but not required

COMPENSATION: $17.46/hr - $22.26/hr

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