Chief Information Officer

Assistant Director for Enterprise Technology Services (EMS4/ETS)

This recruitment is posted continuously and you are encouraged to submit your application materials as soon as possible. The hiring manager reserves the right to close the posting at any time once a selection has been made.

In addition to having a passion for technology and data strategy, we are seeking an innovative leader to help shape the future at the Health Care Authority. This role requires an expert collaborator with proven experience as CIO or similar managerial role, in a dynamic environment. If you have executive level experience as an information technology leader, and have knowledge of state and federal technology systems, issues, and environment, this opportunity may be for you.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Assistant Director for Enterprise Technology Services (ETS) is the HCA's Chief Information Officer and is a member of the agency's Executive Team. This role is essential to maintaining and evolving the use of technology to address business requirements. The incumbent coordinates and aligns all information technology and system assets, system operations, and systems development and implementations. In order to meet the HCA's mission, goals, and values, this position is also required to formulate IT policy and standards and apply enterprise architecture principles and thinking for use in strategic priority setting.

This position reports to the Chief of Staff (COS), which works across the HCA and in partnership with the health care community at a local, state and federal levels, in order to develop, and manage high quality, and evidence-based health care programs and purchase services that enhance Apple Health (Medicaid) & Public and School Employee clients' ability to access appropriate, quality health care. Leadership within the Office of the Chief of Staff are responsible to strategically align technological and people assets, to enhance the programs and services offered by HCA in a way that leverages human-centered design principles to improve the health equity and access of Washingtonians.

About the position:

The Assistant Director provides executive leadership, overall direction, and strategic vision to the state and agency in technology and information systems use and operations, data use and strategies for statewide health care purchasing. The position oversees state information systems for health care services to over 2.7 million residents of Washington. This position works closely with federal partners, tribal governments, state agencies, the health care community, citizens and other key stakeholders to develop statewide policies relating to information system use and direction. The position provides leadership focus on enterprise architecture and leveraging state investment to meet organizational goals. Reliance on information system technologies and automation requires this position to have heavy participation at the national level. Focusing on technology and enterprise architecture is key to the mission of the organization.

This position is eligible to telework but is frequently required to report on-site to meet business need.The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Some of what you will do:

• This position provides strategic direction for information systems and technology to achieve the vision and mission of the agency.
• Plans, leads, and organizes the information technology work performed by the agency.
• Assures appropriate and optimum use of the agency's IT resources and enhances the effectiveness of employees.
• Supports effective communication throughout the organization.
• Maintains the highest standards of personal/professional and ethical conduct and supports the state's goals for a diverse workforce within Information Technology.
• Provides advice and counsel to the Director, HCA Leadership, State CIO, Governor's Office, and the legislature on all matters related to health care information systems and technology.
• Acts as a good steward of public funding ensuring that quality services are provided to those in need while ensuring fiscal program and payment integrity.
• Ensures success in achieving the Governor's policy initiatives for transforming healthcare, incorporating the following priorities for the expanded HCA are incorporated into day-to-day operations of the agency:
• Successfully implements technology in support of: Medicaid, SEB, PEB, Behavioral Health requirements, and the statewide Community Information Exchange (CIE) and Electronic Health Record (EHR) solutions.
• Provides the information system infrastructure to support HCA business requirements.
• Works closely with our federal partners to ensure compliance with technology and data infrastructure.
• Successfully implements budget management activities necessary to expend IT dollars efficiently.
• Administers agency and state EHR and CIE technology infrastructure.
• Provide leadership and strategic direction for the development and implementation of a statewide Enterprise EHR Program.
• Ability to implement executive and legislative policies and make internal policy decisions with large-scale implications.

Required qualifications:

• Five years of senior management experience within the information technology (IT) field, including oversight and supervision of other managers and operations.
• Five years of IT experience, which includes technical expertise in one or more of the twelve state IT job families. State IT job families include the following IT functional areas: application development, architecture, business analysis, customer support, data management, network and telecommunications, policy and planning, project management, quality assurance, security, systems administration, and vendor management.
• Information technology policy- Expert knowledge of state and federal IT and HIPAA regulations, and other pertinent privacy and security rules.
• Experience working collaboratively with all levels of government service including federal, local - cities and counties, other states, tribal governments, elected officials, appointed boards and commissions.
• Experience managing and providing vision for information systems/technology.
• Communication Skills:
• Excellent verbal and written communications skills with a high degree of emphasis on executive interactions. Communicates ideas, conclusions and factual data in concise and understandable form, both in oral and written formats.
• Positive influence:
• Ability to manage directly and indirectly in areas where influence may be more effective than direct control.
• Health Care Purchasing:
• Requires a broad base of knowledge on issues related to health care purchasing including state and federal law related to administration of the Medicaid program.
  Leadership:
  Capacity to manage, coach, inspire and motivate staff and others to accomplish the administration's mission and goals by providing clear direction and positive interpersonal influence. Change Management- - -The ability to lead and energize staff through large scale, systemic change to reach a common goal.
• Partnerships:
• Ability to build effective working relationships with constituents, staff, communities, providers, labor unions, and other state agencies.
• Vision:
• Capacity to look ahead strategically and grasp the future, envisioning the organization's role in the future.
• Accountability:
• Responsive to direction from the Director, for providing timely, accurate information, and meeting deadlines.
• Values:
• Ability to adhere to the highest standards of ethical conduct and personal/professional standards.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

• Executive experience as a Chief Information Officer within the Healthcare industry.
• Experience with statewide enterprise architecture. Experience providing enterprise architecture leadership.
• Senior IT management level experience at a state government level including managing a large, complex operating budget.
• Thorough knowledge of state and federal technology and systems issues and environment.
• Demonstrated knowledge, experience and accountability in strategic leadership and planning in a complex, multi- service organization.
• Proven ability to develop strategic plans and set technology direction.
• Ability to direct and manage complex activities; plan, organize and coordinate work.
• Ability to coach, mentor and support staffs' efforts to succeed.
• Ability to actively contribute to a work environment that embraces diversity and uses diverse perspectives to help achieve organizational goals.
• Comprehensive knowledge of data processing methods, computer software systems, system design and development, business process analysis, and IT infrastructure management.
• Experience providing management and oversight of budgets, which include multiple sources of federal and state funds.
• Graduate level degree with major study in information systems, computer science or closely related field.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.

Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Rachel Tillman at or

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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More than Just a Paycheck

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

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