Front Desk Receptionist

2 days ago

Clifton Park, New York, United States Horizons of Health, Jennifer Baer NP Full time

About Horizons of Health

At Horizons of Health, we do things differently.

We're an integrative health clinic that blends cutting-edge medical science with holistic healing to help patients restore balance, energy, and vitality. Our team is compassionate, forward-thinking, and dedicated to transforming lives — one patient at a time.

We're now looking for a Front Desk Receptionist & Administrative Coordinator who can bring warmth, organization, and positive energy to our growing practice.

Who You Are

You're the kind of person who lights up a room the moment someone walks in.

You love connecting with people, keeping things organized, and making sure everything runs smoothly behind the scenes.

You're confident juggling phone calls, patient check-ins, and administrative tasks — all while keeping your smile and sense of calm intact.

What You'll Do at:

Front Desk & Patient Experience

  • Be the friendly, professional face and voice of the clinic — greeting every patient with warmth and genuine care.
  • Manage the new patient experience like a pro —
  • Liaise with the Clinical Operations Manager in keeping appointment books full and patient flow smooth.
  • Process payments, collect balances, and ensure all treatments and supplement sales are properly recorded.
  • Support patients through their visits from check-in to check-out — ensuring they feel cared for every step of the way.

Administrative & Coordination Duties

  • Assist with staff onboarding and offboarding — setting up access, organizing paperwork, and welcoming new team members.
  • Track and compile weekly clinic statistics (patient visits, collections, program enrollments) and submit reports to the Owner.
  • Oversee the Telephonist, ensuring calls are answered promptly and all patient follow-ups are completed.
  • Keep an eye on collections and follow through on any outstanding payments.
  • Support the Owner and Clinic Operations Manager with administrative tasks and communication flow.
  • Contribute to maintaining a positive, team-first culture that reflects the heart of Horizons of Health.

What You Bring

  • A naturally warm, professional, and caring presence.
  • Excellent communication and multitasking skills.
  • Strong attention to detail and organizational ability.
  • Previous experience in a medical or wellness office is an asset.
  • Confidence with computers, scheduling systems, and Microsoft Office tools.
  • A genuine passion for health, wellness, and helping others feel their best.

Why You'll Love It Here

  • Be part of a purpose-driven clinic that changes lives every day.
  • Enjoy a supportive, close-knit team that feels like family.
  • Work a consistent 4-day week (Monday–Thursday).
  • Grow with a forward-thinking clinic that values initiative and personal development.

If you're ready to bring your energy, heart, and organizational superpowers to a team that truly makes a difference — we'd love to meet you.

Job Type: Full-time

Pay: From $22.00 per hour

Experience:

  • Private Clinic: 2 years (Required)

Ability to Commute:

  • Clifton Park, NY Required)

Work Location: In person

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